WHY WIAL ACTION LEARNING IS SO UNIQUE

Leaders and managers are faced with competing objectives trying to satisfy all stakeholders. They need to innovate and prepare for the future and at the same time ensure this week’s performance is better than last week’s. They need to recruit talent and make sure it grows and thrives, but also retain existing talent and motivate […]
HOW ENTERPRISE WIDE LEADERSHIP COACHING BENEFITS ORGANIZATIONAL ROI

An organization is only as effective as its leaders. The Washington Post reported that 4.3 million people left their jobs in January of 2022. At the same time, hiring the right talent is competitive, so it’s important to create a sense of attraction that brings people to you and helps them want to stay in […]
CRITICAL FIRST STEPS IN BUILDING A COACHING BUSINESS!

Ignore the basics at your peril! My purpose in writing this paper is to share with coaches the absolutely critical first steps that must be followed in establishing a successful coaching business. Not addressing these essential basics practically guarantees failure, as many potentially great coaches have unfortunately experienced. Read More
Scenario: Leg Stretch
Leg Stretch
Scenario: Bathroom Break
Bathroom Break
Scenario: Too Much Information
Too Much Information
Scenario: The Race is On
I would ask the problem presenter if they agree that what the team is saying is actually the problem. I would then ask that the group focus during the next segment on asking questions related to that problem. I would give them a decent amount of time so that they don’t rush, and by asking […]
Scenario: Repetitive Questions
Time for an intervention! If the team is going around in circles, the questions they have been asking aren’t getting answered to anyone’s satisfaction. I would ask the team what they think they are doing well and what needs improvement, and I would myself answer the latter (after they have had a chance) by saying […]
Scenario: Action Assistance
This poses an interesting problem. This shows me that the group’s suggested actions were not clear enough, and the group needs to come back together again to further refine and clarify the actions. I would call a quick session for the group to do this — maybe 45 minutes. We would start with the actions […]
Scenario: Refusal to Participate
One of the keys to Action Learning is the diversity of thought that the group brings to problem-solving. If one person does not want to participate, I would first try to talk to this person individually and find out why, and see if, as a coach, I can find a way to help this person […]