Scenario: Finally
As an action learning coach, how would you handle the following situation: A team member finally asks the question that you knew would bring the whole situation to light. The rest of the team responds but is confident that’s not where the real problem lies.
Scenario: Backfire
As an action learning coach, how would you handle the following situation: A team member attempts to do a process check for you, but handles it abruptly. For instance – instead of checking without judgement, they turn to another team member and say – “I’ve observed significant tension from you, what’s the impact of that […]
Optimizing the Power of Action Learning
Optimizing the Power of Action Learning The third edition of Optimizing the Power of Action Learning is the seminal book about Action Learning. The book covers both the theories and principles behind Action Learning, as well as multiple examples from organizations around the world. Can be purchased from Amazon or by contacting any of the […]
What’s Your Question
What’s Your Question ? Wondering what questions to ask? This unique book catalogues 630 questions in different categories and invites the reader to use it as a workbook by completing the list in each family of questions. Can be purchased from Amazon or by contacting Choon Seng Ng.
Scenario: Self Monitoring
As an action learning coach, how would you handle the following situation: A team member does a process check.
Scenario: Shifting to Solution
As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem and the goal but is having trouble transitioning to the solution phase.
Scenario: Door
As an action learning coach, how would you handle the following situation: At the start of the session a participant gets up and closes a door.
Song Zhang
For ThoughtWorks, talent is the source of the enterprise’s growth and competitive advantage. ThoughtWorks’ AURORA-Leader Development Program used Action Learning as a core method to build a talented team with excellent capabilities, broader vision and connection with the culture and mission. During the 6 month program, trainees follow a cycle around real scenarios, learning, practice […]
Scenario: Windows
As an action learning coach, how would you handle the following situation: The team is working on a porch with windows around three sides. As the session starts two participants stand up at the same time. One walks to one side of the room and closes a window, the other walks to the other and […]
Scenario: Bathroom Breaks
As an action learning coach, how would you handle the following situation: The session has been going for a long stretch and participants start stepping out to use the bathroom.


