Scenario: Process Question
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms folded across their chest.
Scenario: Not Me
As an Action Learning Coach how would you handle the following situation: When the Problem Presenter (also the CEO) explains the problem or answers questions, he talks all the time only about “other people” and most of the time complains about them or blames them for the situation. When team members write down their problem […]
Casa da Criança de Santo Amaro (CCSA)
Children’s House of Santo Amaro The Casa da Criança de Santo Amaro (CCSA) is a non-profit organization assisting children and adolescents in situations of social vulnerability. Its mission is to support the development and training of these small citizens through its three services: Institutional Reception of Children and Adolescents (SAICA), Home House and School Shift […]
Scenario: Process Question
As an action learning coach, how would you handle the following situation: A team member asks a process question. For instance – I’ve noticed we have all the managers on one side of the table and everyone else on the other. Did anyone else notice this? What’s the impact of that on how we are […]
Scenario: Repeat Behavior
As an action learning coach, how would you handle the following situation: The team decides they should be asking each other more questions instead of just asking questions of the problem presenter. However they continue directing all of the problems to the problem presenter.
Scenario: Coffee Break
As an action learning coach, how would you handle the following situation: A participant gets up from the group to fill a cup of coffee.
Scenario: Catching Up
As an action learning coach, how would you handle the following situation: A team member isn’t participating. During the checkin they say that were lost and confused by the discussion and they were trying to figure out what was going on.
Scenario: Facilitator
As an action learning coach, how would you handle the following situation: Someone decides they should start capturing what the team is saying on a flip chart and moves to the front of the room to do so.
Scenario: Presenting Problem
As an action learning coach, how would you handle the following situation: Someone asks the problem presenter – How does this present itself as a problem for you?
Scenario: Why
As an action learning coach, how would you handle the following situation: A participant asks another participant “why they asked a question”. The first participant is visibly disturbed. Your instinct is that they are reacting to the word “why” in that they feel the value of their question is being questioned.