Trevor Chua
The Healthcare Leadership College under MOH Holdings Pte Ltd used Action Learning as a foundation for the Activist for Change Programme, one of the key leadership development initiatives. The WIAL Action Learning coaches lead by Mr. Choon Seng Ng participated in the curriculum design, supported the various teams to work on their projects and coached […]
Scenario: Bad News
As an action learning coach, how would you handle the following situation: A member checks their voice mail during break and receives disturbing news. For instance – they are an emergency room nurse and one of their patients from the night before didn’t make it.
Scenario: Enough is Enough
As an action learning coach, how would you handle the following situation: A member bangs their hands on the table and stands angrily.
Scenario: Nay Sayer
As an action learning coach, how would you handle the following situation: All of the team members agree on the problem and a possible solution, but the problem owner insists it won’t work.
Scenario: Changing Roles
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach. One of the team members asks you a problem related question.
Scenario: Idiot
As an action learning coach, how would you handle the following situation: A member of the team asks another in an angry voice – How can you be such an idiot?
Scenario: Wrap It Up
As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning session. 60 minutes in the team has a clear solution.
Scenario: Random Ratings
As an action learning coach, how would you handle the following situation: Most of the members rate the team at a 5 or 6 for how they are doing as a team. One member rates a 2 another a 9 on a scale of 1 – 10.
Scenario: Finish Up
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to finish up the problem instead of doing the final reflection.
Scenario: No Offense
As an action learning coach, how would you handle the following situation: A team member says something very offensive – followed by “no offense”