Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Scenarion: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Self Conversation
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for a response from anyone else.
Rambling “context” before a question is asked
As an action learning coach, how would you respond to the following situation: A group member provides quite a bit of context before asking the actual question. As a coach you have intervened and asked “I might have missed it, but what was the question you are responding to?” the person then responds with “I’m […]
Scenario: Questions / Answers
As an Action Learning Coach how would you handle the following situation: During an intervention you ask “How are we doing taping all the knowledge in the room?” A participant says “We are asking questions and (s)he (the problem presenter) is answering them – isn’t that the rule?”
Scenario: Assumed Rule
As an Action Learning Coach how would you handle the following situation: A participant says – “Wait. My question hasn’t been answered. The rule is that you have to answer the question”
Eager team member
A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Long problem statement
You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Problem Presenter Reiterates Exactly the Same Problem
What do you do as coach if the problem presenter brings along a pre-typed problem statement to use at the beginning of the session, and then reads this out again when asked during the first intervention to write down what they think the problem is now?
Who is the Leader?
As an Action Learning Coach how would you handle the following situation: The group was trying hard to identify a leader to “tell” the group what is the problem statement so that they can start finding solutions. They were hoping that the problem presenter or the AL coach would play the ‘leader’ role. The group looks clueless and feeling insecure.