Scenario: Side Conversation
As an Action Learning Coach how would you handle the following situation: As you are opening the session and reinforcing the ground rules, two participants start chatting (they’ve been in many session and already know the rules).
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: The team agreed to a 15 minute break, it’s 30 minutes before you get everyone back in the room and ready to restart.
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance – “Joe needs to hire me to do a team building activity with his team.”
Scenario: Silo-ed Participants
As an Action Learning Coach how would you handle the following situation: Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions that have been asked by multiple participants.
Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Scenarion: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Self Conversation
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for a response from anyone else.
Rambling “context” before a question is asked
As an action learning coach, how would you respond to the following situation: A group member provides quite a bit of context before asking the actual question. As a coach you have intervened and asked “I might have missed it, but what was the question you are responding to?” the person then responds with “I’m […]
Scenario: Questions / Answers
As an Action Learning Coach how would you handle the following situation: During an intervention you ask “How are we doing taping all the knowledge in the room?” A participant says “We are asking questions and (s)he (the problem presenter) is answering them – isn’t that the rule?”
Scenario: Assumed Rule
As an Action Learning Coach how would you handle the following situation: A participant says – “Wait. My question hasn’t been answered. The rule is that you have to answer the question”