Eager team member
A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Long problem statement
You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Problem Presenter Reiterates Exactly the Same Problem
What do you do as coach if the problem presenter brings along a pre-typed problem statement to use at the beginning of the session, and then reads this out again when asked during the first intervention to write down what they think the problem is now?
Who is the Leader?
As an Action Learning Coach how would you handle the following situation: The group was trying hard to identify a leader to “tell” the group what is the problem statement so that they can start finding solutions. They were hoping that the problem presenter or the AL coach would play the ‘leader’ role. The group looks clueless and feeling insecure.
Scenario: Refusal to Participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want to participate.
Scenario: Eye Lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem.
Scenario: Consensus
As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on what the real problem is.
Scenario: Quick Response
As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.
Scenario: Not Asked
As an Action Learning Coach how would you handle the following situation: You ask the team – “What are we doing well?”, and get a response “We are asking all closed questions.”
Scenario: Open Answer
As an Action Learning Coach how would you handle the following situation: You ask the team – “how are we doing on a scale of 1 – 10”, and get a response “I think we could be blah blah blah …”