Disgruntled Team Member
Over several sessions, one of the members has disappeared for long periods of time and/or is frequently on his blackberry. During a standard intervention (what are we doing well /what could we be doing better), he was vocal in stating that he wasn’t convinced about the AL approach. He said “We’re all professionals here and […]
Problem Presenter Refused To Answer Questions
The members were enthusiastic to help the problem presenter and asked many good questions. However, the problem presenter commented it’s confidential info. and would not answer some of the questions. Members felt they were not able to help the problem presenter much if their questions were not answered and they could not see the value […]
Scenario:Intervention Timing
As an Action Learning Team Coach how would you handle the following situation: The group has been processing particularly well, but it has been more than 30 minutes since the last intervention.
Scenario: Two Owners
As an Action Learning Team Coach how would you handle the following situation: You have two problem owners for your project. You assume that the problem owners have coordinated the presentation of the problem for the kickoff session. As soon as one starts to present the problem the other interrupts with a very different view […]
Scenario: Coaches Advice
As an Action Learning Team Coach how would you handle the following situation: A team member asks if you have any suggestions on how to solve the problem.
Scenario: Obvious Question
As an Action Learning Team Coach how would you handle the following situation: Listening to the team you realize an obvious question they are missing. If they would just ask “blah blah blah” the true nature of the problem would become clear to everyone.
Scenario (Questions / Answers)
As an Action Learning Team Coach how would you handle the following situation: During an intervention you ask “How are we doing taping all the knowledge in the room?” A participant says “We are asking questions and (s)he is answering them – isn’t that the rule?”
Can a coach make too many interventions?
hi all I am wondering how you might determine if there is a point in a group, particularly a 1st time group, where the number, frequency or duration of interventions for learning opportunites become counter-productive to the groups performance? That is, the coach must decide to let some learning opportunities slide rather than pick them […]
Scenario: Rambling (Wo)Man
As an Action Learning Team Coach how would you handle the following situation: A participant asks the problem presenter a question that starts “Do you ….” The response is “no blah blah blah blah blah blah blah ….”
Scenario: Oops
As an Action Learning Team Coach how would you handle the following situation: At the start of the session you ask everyone “if they are ok with the rules” instead of “if they understand the rules” – someone says “no”.