Scenario: Silent Observer
As an action learning coach, how would you handle the following situation: A member if the team decides they know the problem and the solution, so they will sit quietly until everyone else figures it out.
Scenario: Individual Issue
As an action learning coach, how would you handle the following situation: A member if the team doesn’t understand the process and decides “EVERYONE” doesn’t understand.
Scenario: sponsorless
As an action learning coach, how would you handle the following situation: Your action learning group has met several times, asking questions to better clarify the nature of the problem as presented by the problem owner’s delegate in the initial session. It became clear after the second session however that the delegate could not answer […]
Scenario: Redundant Actions
As an Action Learning Coach how would you handle the following situation: During the Single Problem Action Learning session, the coach reminds all team members a few times that they have to think about the actions they will commit to at the end of the session, in preparation for the follow up session. When the […]
Scenario:TMI
As an Action Learning Coach how would you handle the following situation: The team in a single problem action learning set asks questions to the sponsor (the boss), and in addition to just answering the question, the sponsor talks about the context, history, options, ideas for solutions … and this even when the question asked […]
Scenario: Deliberate Distraction
As an Action Learning Coach how would you handle the following situation: What do you do as a coach when a team member asks a question which is obviously in no way related to the problem presented? I.e. the team is working on an organisational culture problem and the next question is “Does anyone in […]
Scenario: Problem or Puzzle
As an Action Learning Coach how would you handle the following situation: The problem presented is outside the control or influence of the problem presenter and the team. For instance: A consultants presents about an organization he does not consult for – Organization A has a culture of fear.
Scenario:Out of Control
As an Action Learning Coach how would you handle the following situation: The problem presented is outside the control or influence of the problem presenter and the team. For instance: A consultants presents about an organization he does not consult for – Organization A has a culture of fear.
Scenario: Problem Shift
As an Action Learning Coach how would you handle the following situation: The team is shifting in their understanding of the true nature of the problem. For instance the original problem is presented as “How should we restructure the organization for efficiency?” and they are shifting to “The communication between team members has eroded to […]
Scenario: Uninvited Guest
As an Action Learning Coach how would you handle the following situation: An animal – bird, monkey, or other – enters the room through an open window.