Scenario: Closed Question
As an Action Learning Coach how would you handle the following situation: During the last check-in the team agreed that they need to use more open question; yet they continue to ask mostly close questioned. Even with the closed questions, the responses are open. Youâve tried asking âWhat question are you answering?â they say that […]
Scenario: Over the top
As an Action Learning Coach how would you handle the following situation: You are coaching a team inside a company. The problem presenter is the owner of that company. The problem person is very verbose and rambles on even after he has answered the question. Youâve asked him: “What question are you answering?” several times. He responds âthat […]
Scenario: Side Conversation
As an Action Learning Coach how would you handle the following situation: As you are opening the session and you start by reinforcing the ground rules. While you are speaking two participants start chatting (theyâve been in many session and already know the rules).
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance â âJoe needs to hire me to do a team building activity with his teamâ.
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem statement, what they read is clearly a solution. For instance â âJoe needs to hire me to do a team building activity with his teamâ.
Scenario: Silo-ed participants
As an Action Learning Coach how would you handle the following situation: Each member of the team is focused on their own line of questioning. This becomes particularly clear when participants start asking questions that have been asked by multiple participants.
Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Scenario: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Refusal to participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want to participate.
Scenario: Eye lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem.