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HIGH PERFORMANCE TEAMS THROUGH PSYCHOLOGICAL SAFETY AND ACTION LEARNING

Research confirms that when people feel safe within a team they will perform better; they willingly take risks, actively contribute, and work hard knowing that they can depend on the others in the team to support them and put in as much effort. In a business context, this is called ‘team psychological safety’ (TPS) and […]

HOW ACTION LEARNING CAN IMPROVE ENGAGEMENT AT WORK

Do you know the percentage of people who consider themselves engaged at work? According to Gallup World Poll with data collected in 155 countries between 2014 and 2016, only 15% of the workers consider themselves engaged at work, that is, who feel committed to their work and motivated to be highly productive for being involved […]

HOW DO YOU MOTIVATE YOUR TEAM?

I was fascinated by the book “Why Motivating People Doesn’t Work … and What Does.” written by Susan Fowler (Berrett-Koehler Publishers Inc. San Francisco) The author corroborates the notion that the ‘Carrot and Stick’ approach does not work and it is best to develop intrinsic factors to motivate people to do better. Of course, extrinsic […]

HOW DO YOU (REALLY) BUILD A TEAM?

Action Learning is powerful for finding breakthrough solutions to complex problems and to embed leadership development in the normal working practices. Results on these two dimensions are often very clear and visible. Building high-performance teams is one of the “solutions” that Action Learning brings, but here the results are more often anecdotal testimonials from team […]

HOW HAS ACTION LEARNING CHANGED YOUR LIFE

One of the most powerful questions I’ve been asked within the Action Learning community is this: HOW HAS ACTION LEARNING CHANGED YOUR LIFE?? Michael Marquardt, founder of Action Learning, asked me this question 3 years ago during the WIAL Global Conference in Shanghai. It was during a break, in between sessions. I was stunned, yet […]

HOW ONE LEAP ACTION LEARNING PROJECT SAVED 4.8 MILLION DOLLARS

In 2016-2017, the United States Department of Justice (DOJ) launched six action learning teams in its Leadership Excellence and Achievement Program (LEAP). Projects ranged from improvements to hiring processes to streamlining mandatory training for attorneys, to developing agency-wide professional development programs. The six teams were led by trained Action Learning coaches using the WIAL method […]

HOW WE CONDUCT VIRTUAL ACTION LEARNING SESSIONS

It all started in the South of France in September 2019. I began an Action Learning leadership program in a state organization responsible for the payment of pensions to retirees. A multi-phases plan starting with upper management and strategic executives had been decided. Action Learning was to gently accompany the managerial transformation of the organization. […]

GAINING CLARITY ON MASTER DEGREE THESIS TOPICS

In the six years Dr. Thitiwan Sinthunok taught Human Resource Management at the Panyapiwat Institute of Management’s MBA program, one recurring challenge students faced was to determine what subject to select for their research and final thesis. It is one thing to write a thesis and make it worthwhile of the Masters’ diploma. But Dr. […]

INSPIRING CHANGE FROM WITHIN

It wasn’t just the millennial workforce, the volume of employees, or even the VUCA (volatile, unpredictable, complex, ambiguous) environment that presented the biggest challenge to NestlĂ© Infant Nutrition (NIN)’s Field Managers when they attended the first-ever Leadership in Flight Training (LiFT) — it was the lost art of asking questions. Asking powerful and insightful questions […]

LEADERSHIP DEVELOPMENT AT THE NEW YORK PUBLIC LIBRARY

The New York Public Library is proud to offer Action Learning sessions for its business leaders as an option to solving complex business challenges. I have noted that the individuals participating (through their self-reflection and practice) have shown improved decision-making and coaching skills. Although Action Learning is admired as a tool to solve problems at […]