Scenario: Bad News
As an action learning coach, how would you handle the following situation: A member checks their voice mail during break and receives disturbing news. For instance – they are an emergency room nurse and one of their patients from the night before didn’t make it.
Scenario: Enough is Enough
As an action learning coach, how would you handle the following situation: A member bangs their hands on the table and stands angrily.
Scenario: Fire
As an action learning coach, how would you handle the following situation: The fire alarm sounds.
Scenario: Nay Sayer
As an action learning coach, how would you handle the following situation: All of the team members agree on the problem and a possible solution, but the problem owner insists it won’t work.
Scenario: Changing Roles
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach. One of the team members asks you a problem related question.
Scenario: Idiot
As an action learning coach, how would you handle the following situation: A member of the team asks another in an angry voice – How can you be such an idiot?
Scenario: Wrap It Up
As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning session. 60 minutes in the team has a clear solution.
Scenario: Random Ratings
As an action learning coach, how would you handle the following situation: Most of the members rate the team at a 5 or 6 for how they are doing as a team. One member rates a 2 another a 9 on a scale of 1 – 10.
Scenario: Finish Up
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to finish up the problem instead of doing the final reflection.
Scenario: No Offense
As an action learning coach, how would you handle the following situation: A team member says something very offensive – followed by “no offense”