Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Scenario: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of time not only stating the problem but also describing contextual details related to the problem.
Scenario: Refusal to participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want to participate.
Scenario: Eye lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when presenting the problem.
Scenario: Quick Response
As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in here, someone else gets up to turn the air conditioner on.
Scenario: Consensus
As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on what the real problem is.
Scenario: Not asked
As an Action Learning Coach how would you handle the following situation: You ask the team – “What are we doing well?”, and get a response “We are asking all closed questions.”
Scenario: Open Answer
As an Action Learning Coach how would you handle the following situation: You ask the team – “how are we doing on a scale of 1 – 10”, and get a response “I think we could be blah blah blah …”
Scenario: Butting In
As an Action Learning Coach how would you handle the following situation: Someone answers a question that was asked of someone else.
Scenario: Self Conversation
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for a response from anyone else.