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Scenario: Too Hot (2026)
As an action learning coach, how would you handle the following situation: Someone from the team gets up and turns…
Scenario: Done(2026)
As an action learning coach, how would you handle the following situation: The team has gone as far as they…
Scenario: Ring Ring (2026)
As an action learning coach, how would you handle the following situation: Team members are coming and going as they…
Scenario: Poignant Question (2026)
As an action learning coach, how would you handle the following situation: A particularly poignant question is asked. This is…
Scenario: multiple views(2026)
As an action learning coach, how would you handle the following situation: The team is working for a single session…
Scenario: Self Question (2026)
As an action learning coach, how would you handle the following situation: A member of the team asks you …
Scenario: Takeover(2026)
As an action learning coach, how would you handle the following situation: In the midst of a corporate problem that…
Scenario: Time Check(2026)
As an action learning coach, how would you handle the following situation: A member uses their phone to check the…
Scenario: Nothing(2026)
As an action learning coach, how would you handle the following situation: The problem presenter says they were not helped…
Scenario: Two owners (2026)
As an action learning coach, how would you handle the following situation: You have two problem owners for your project.…
Scenario: The boss (2025)
As an action learning coach, how would you handle the following situation: The team consists of a vice president and…
Scenario: Silo-ed Participants(2025)
As an action learning coach, how would you handle the following situation: Each member of the team is focused on…
Scenario: Extended break(2025)
As an action learning coach, how would you handle the following situation: The team agreed to a 15 minute break,…
Scenario: Wow(2025)
As an action learning coach, how would you handle the following situation: At the end of the session when you…
Scenario: Idiot(2025)
As an action learning coach, how would you handle the following situation: A member of the team asks another in…
Scenario: No Offense(2025)
As an action learning coach, how would you handle the following situation: A team member says something very offensive …
Scenario: Firing Line(2025)
As an action learning coach, how would you handle the following situation: All of the questions are directed at the…
Scenario: New tool(2025)
As an action learning coach, how would you handle the following situation: You recently attended training and learned a new…
Scenario: Empty toolbox(2025)
As an action learning coach, how would you handle the following situation: The team is not utilizing any tools for…
Scenario: Laundry List(2025)
As an action learning coach, how would you handle the following situation: The team starts brainstorming some great solutions; stopping…
Scenario: Nerve hit(2025)
As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder…
Scenario: Changing Roles(2025)
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach.…
Scenario: Locked to the table(2025)
As an action learning coach, how would you handle the following situation: None of the participants have moved from their…
Scenario: Deliberate Distraction(2025)
As an action learning coach, how would you handle the following situation: A team member asks a question which is…
Scenario: Not Asked (2025)
As an action learning coach, how would you handle the following situation: You ask the team What are we…
Scenario: Executive Coaching(2025)
As an action learning coach, how would you handle the following situation: A team member is an executive coach and…
Scenario: Assumed Rules(2025)
As an action learning coach, how would you handle the following situation: A participant says Wait. My question hasnt…
Scenario: Facilitator(2025)
As an action learning coach, how would you handle the following situation: Someone from the team steps up and starts…
Scenario: Presenting Problem(2025)
As an action learning coach, how would you handle the following situation: Someone asks the problem presenter "How does…
Scenario: Eager Team Member(2025)
As an action learning coach, how would you handle the following situation: A member of the team you are coaching…
Scenario: Multiple Behaviors(2025)
As an action learning coach, how would you handle the following situation: Each participant identifies a leadership skill to work…
Scenario: Insufficient Time(2025)
As an action learning coach, how would you handle the following situation: The team realizes the problem presented is much…
Scenario: Passing Notes(2025)
As an action learning coach, how would you handle the following situation: Someone walks in the room where the team…
Scenario: Arrogant Employee(2025)
As an action learning coach, how would you handle the following situation: The teams has been working on fleshing out…
Scenario: Obvious Question (2025)
As an action learning coach, how would you handle the following situation: Listening to the team you realize an obvious…
Scenario: Exhaustion(2025)
As an action learning coach, how would you handle the following situation: Youve been working many hours and the team…
Scenario: Missing Action(2025)
As an action learning coach, how would you handle the following situation: A team member did not complete the tasks…
Scenario: Opposite Behavior(2025)
As an action learning coach, how would you handle the following situation: A participant does something in direct contradiction to…
Scenario: Presenter Questions(2025)
As an action learning coach, how would you handle the following situation: All of the questions are directed at the…
Scenario: Repeat Behavior(2025)
As an action learning coach, how would you handle the following situation: The team decides they should be asking each…
Scenario: Fire(2025)
As an action learning coach, how would you handle the following situation: The fire alarm sounds.
Scenario: Catching Up(2025)
As an action learning coach, how would you handle the following situation: A team member isnt participating. During the check-in…
Scenario: One bite at a time(2025)
As an action learning coach, how would you handle the following situation: After the team members each read out their…
Scenario: Oops(2025)
As an action learning coach, how would you handle the following situation: At the start of the session you ask…
Scenario: Random Ratings(2025)
As an action learning coach, how would you handle the following situation: You ask the team members how we are…

TOKYO KEIZAI UNIVERSITY’S PROJECT-BASED LEARNING
Executive Summary Incorporating competency development into university education, especially through project-based learning (PBL), remains a challenge due to the lack…

PHILIPS’ JOURNEY TO DECENTRALIZED DECISION MAKING
Executive Summary Philips, a global leader in healthcare technology, faced critical challenges in embedding a new operating model designed to…

MELBOURNE BUSINESS SCHOOL’S EXECUTIVE DEVELOPMENT PROGRAM
Executive Summary Melbourne Business School (MBS) faced the challenge of translating theoretical insights from its Executive Development Program into practical…

EXECUTIVE BREAKTHROUGH’S “EVOLVE” PEER COACHING
Executive Summary Business owners and leaders often grapple with the isolation that comes with their roles, struggling to find time…

WIAL THAILAND’S EXPANSION OF COACHES
Executive Summary WIAL Thailand identified a need to expand its pool of experienced Action Learning (AL) coaches to sustain the…
Scenario: Distrusting Culture(2025)
As an action learning coach, how would you handle the following situation: A year earlier the organization was a acquired…
Scenario: Different Opinion(2025)
As an action learning coach, how would you handle the following situation: You ask the team members how we are…
Scenario: Out of Control(2025)
As an action learning coach, how would you handle the following situation: The team only has one session to complete…
Scenario: Backfire(2025)
As an action learning coach, how would you handle the following situation: A team member attempts to do a process…
Scenario: Missing Sponsor(2025)
As an action learning coach, how would you handle the following situation: Your action learning group has met several times,…
Genie Riches Live Casino Games: Beginner’s Guide & Winning Tips
How to Play Genie Riches Live Casino Games: Tips for Beginners Genie Riches is an exciting platform for live casino…
Scenario: Quick Response; (2025)
As an action learning coach, how would you handle the following situation: Someone from the team mentions it hot in…
Scenario: Conflicting Priorities(2025)
As an action learning coach, how would you handle the following situation: Part way through the session, one of the…
Scenario: Nay sayer(2025)
As an action learning coach, how would you handle the following situation: All of the team members agree on the…
Scenario: Missing Participants (2025)
As an action learning coach, how would you handle the following situation: The team you are coaching is working on…
Scenario: Emotional moment(2025)
As an action learning coach, how would you handle the following situation: In attempting to respond to a question the…
Scenario: Prioritized Problems(2025)
As an action learning coach, how would you handle the following situation: The organization has prioritized multiple problems for multiple…
Scenario: Broken Trust (2025)
As an action learning coach, how would you handle the following situation: You are doing a leadership development program with…
Scenario: Meyers Brigg(2025)
As an action learning coach, how would you handle the following situation: As you are watching the team you realize…
Scenario: Pre-existing Condition(2025)
As an action learning coach, how would you handle the following situation: Two team members were arguing in the hall…
Scenario: Learning Styles(2025)
As an action learning coach, how would you handle the following situation: As you are watching the team you realize…
Scenario: Finish Up(2025)
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to…
Scenario: Negative Feedback(2025)
As an action learning coach, how would you handle the following situation: When asking the team when they observed someone…
Scenario: Process Question(2024)
As an action learning coach, how would you handle the following situation: A team member asks a process question. (more…
Scenario: My Time(2024)
As an action learning coach, how would you handle the following situation: Well answering the question What could be better?…
Scenario: Taking notes(2024)
As an action learning coach, how would you handle the following situation: During the session you realize no one is…
Scenario: Open says me(2024)
As an action learning coach, how would you handle the following situation: A member responds to a closed question with…
Scenario: New information(2024)
As an action learning coach, how would you handle the following situation: The team decides to capture some of the…
Scenario: Enough is enough(2024)
As an action learning coach, how would you handle the following situation: A member of the team bangs their hands…
Scenario: Phone rings(2024)
As an action learning coach, how would you handle the following situation: During the session a team members phone rings…
Scenario: Agreement(2024)
As an action learning coach, how would you handle the following situation: The team has agreed they are at consensus…
Scenario: Overly Focused (2024)
As an action learning coach, how would you handle the following situation: The team has generated a number of alternative…
Scenario: Finally(2024)
As an action learning coach, how would you handle the following situation: A team member finally asks the question that…
Scenario: Side conversations(2024)
As an action learning coach, how would you handle the following situation: As you are opening the session and reinforcing…
Scenario: Eye lock(2024)
As an action learning coach, how would you handle the following situation: The problem presenter locks eyes with you when…
Scenario: Closed Question(2024)
As an action learning coach, how would you handle the following situation: You are working with a team new to…
Scenario: Problem Shift(2024)
As an action learning coach, how would you handle the following situation: The team is shifting in their understanding of…
Scenario: Long Problem Statement(2024)
As an action learning coach, how would you handle the following situation: You ask the problem presenter to briefly state…
Scenario: Process(2024)
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.…
Scenario: Windows(2024)
As an action learning coach, how would you handle the following situation: The team is working on a porch with…
Scenario: Shifting to Solution(2024)
As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem…
Scenario: One on One(2024)
As an action learning coach, how would you handle the following situation: A single team member is asking all the…
Scenario: Unanswered questions(2024)
As an action learning coach, how would you handle the following situation: Participants are asking question upon question and no…
Scenario: Electronics(2024)
As an action learning coach, how would you handle the following situation: The team decides it 's okay to use…
Scenario: Left out(2024)
As an action learning coach, how would you handle the following situation: A participant offers to collect information/agreements on a…
Scenario: Problematic Problem Presenter (2024)
As an action learning coach, how would you handle the following situation: The problem presenter schedules a half hour meeting…
Scenario: Low Energy(2024)
As an action learning coach, how would you handle the following situation: The team took a break less than 15…

THE MISSING LINK IN L&D: WHY ACTION-LEARNING DESERVES A COMEBACK
The learning and development profession faces many challenges. Learning transfer from traditional training hovers at a dismal 12% (Collins 2023),…

UNLEASHING THE POWER OF PSYCHOLOGICAL SAFETY WITH ACTION LEARNING
“Together we are stronger," they say - but for Stephanie Van Aken, Head of Operations and Founder of IDEAS Academy,…

REVIVING UNITY: HOW ACTION LEARNING IS REDEFINING LEADERSHIP AT RED CROSS PERU
"When you bring people together and truly listen, magic happens," says Senior Action Learning Coach and founder of MyCoaching Marcia…

UNLEASHING POTENTIAL – LEVERAGING ACTION LEARNING AS A CATALYST FOR LEARNING, INNOVATION AND ORGANIZATIONAL EFFECTIVENESS
Action Learning has quickly emerged as a tool used by organizations and companies worldwide for solving their critical and complex…
Scenario: Deep Learning(2024)
As an action learning coach, how would you handle the following situation: When checking in with the team they have…

ACTION LEARNING BRINGS NEW INSIGHTS AND POSITIVE RESULTS AT REPAIR CARE
A gamechanger. That, according to Jos van den Berg, is Action learning. A way of thinking and working together that…

PRACTICAL REFLECTIONS OF AN ACTION LEARNING COACH
The first group reframed the problem to "how to quantify the behavior of employees in embracing the corporate culture". They…

INTEGRATING ACTION LEARNING COACHING INTO AN EXECUTIVE DEVELOPMENT PROGRAM
Melbourne Business School (MBS) approached me to integrate Action Learning coaching into their Executive Development program for one of their…

HOW TO INCREASE TEAM ENGAGEMENT & PARTICIPATION
From my conversations with clients, I would say they would be patting themselves on the back if it was at…

WHY AND HOW SHOULD THE ACTION LEARNING COACH FOCUS MORE ON LEARNING?
This reflection is based on more than 10 years of Action Learning practice in the French national context, and the…
Scenario: Coffee Break(2024)
As an action learning coach, how would you handle the following situation: A participant gets up from the group to…
Scenario: Curious Questions(2024)
As an action learning coach, how would you handle the following situation: The participants are asking extraordinarily curious questions.
Scenario: Body Language(2024)
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms…
Scenario: Important People(2024)
As an action learning coach, how would you handle the following situation: You are working with a team of really…
Scenario: Inspiration(2024)
As an action learning coach, how would you handle the following situation: A participant responds to a question with …
Scenario: Self Conversation (2024)
As an action learning coach, how would you handle the following situation: A team member asks a powerful open question…
Scenario: Brainstorming(2024)
As an action learning coach, how would you handle the following situation: The team feels they are at a point…
Scenario: Power of the Pen(2024)
As an action learning coach, how would you handle the following situation: Someone starts capturing the important notes on the…
Scenario: Spinning(2026)
As an action learning coach, how would you handle the following situation: The team members address various perspectives of the…
Scenario: Missing Action(2024)
As an action learning coach, how would you handle the following situation: A participant shows up for a session and…
Scenario: Self monitoring(2024)
As an action learning coach, how would you handle the following situation: A team member does a process check.
Scenario: Other problem(2024)
As an action learning coach, how would you handle the following situation: The team is focusing on a problem in…
Scenario: Unkind Gesture(2024)
As an action learning coach, how would you handle the following situation: A member arrives to a three hour session…
Scenario: Pulling Rank(2024)
As an action learning coach, how would you handle the following situation: A higher ranking participant of the team decides…
Scenario: Consensus(2024)
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario: Non-responsive(2024)
As an action learning coach, how would you handle the following situation: The members were enthusiastic to help the problem…
Scenario: Clear Actions(2024)
As an action learning coach, how would you handle the following situation: The team starts to identify actions before the…
Scenario: Confirming Thought (2024)
As an action learning coach, how would you handle the following situation: A participant makes a statement followed by …
Scenario: Smack(2024)
As an action learning coach, how would you handle the following situation: A participant playfully hits another member on the…
Scenario: Powerful Question(2024)
As an action learning coach, how would you handle the following situation: Someone asks a question that changes the depth…
Scenario: Coach Useless(2024)
As an action learning coach, how would you handle the following situation: A participant says - Why do we need…
Scenario: Outta Here(2024)
As an action learning coach, how would you handle the following situation: Someone decides they don't like having to follow…

IDP DEVELOPMENT THROUGH WIAL ACTION LEARNING WITH RETURN-ON-INVESTMENT PROJECT
IDP DEVELOPMENT THROUGH WIAL ACTION LEARNING WITH RETURN-ON-INVESTMENT PROJECT Individual Development Plans (IDP) are crucial tools in human resources for…

INTRODUCING ACTION LEARNING AT RIKKYO UNIVERSITY
INTRODUCING ACTION LEARNING AT RIKKYO UNIVERSITY A lot is already going well at Azora, but that doesn't mean it will…

INTRODUCING ACTION LEARNING AT RIKKYO UNIVERSITY: SCALING FROM SCRATCH TO 90 CONCURRENT SESSIONS FOR 500 STUDENTS
INTRODUCING ACTION LEARNING AT RIKKYO UNIVERSITY: SCALING FROM SCRATCH TO 90 CONCURRENT SESSIONS FOR 500 STUDENTS I am very pleased…

STOP REMINDING ABOUT GROUND RULE #1
STOP REMINDING ABOUT GROUND RULE #1 Every Action Learning session starts with a reminder of the ground rule. If the…
My First Experience with a PWD Participant in an AL Session
MY FIRST EXPERIENCE WITH A PWD PARTICIPANT IN AN AL SESSION I had the privilege to be part of the…

ACTION LEARNING: THE GAME-CHANGER FOR AFRICA LEADERSHIP LEGACY
ACTION LEARNING:THE GAME-CHANGER FOR AFRICA LEADERSHIP LEGACY Did you know that 66% of employees say they would likely leave their…

Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask 3rd Edition
Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask 3rd Edition by Michael J.…
Scenario: Too slow
As an action learning coach, how would you handle the following situation: You are coaching a leadership development program with…

SEEING WHAT’S INVINCIBLE PART 2
SEEING WHAT’S INVINCIBLE PART 2 Who knows how life will unfold? The future is always a mystery; however, that’s not…
Scenario: Coaches Advice
As an action learning coach, how would you handle the following situation: A team member asks if you have any…

WHY IS JUMBO VISMA THE EXAMPLE OF A HIGH PERFORMING ACTION LEARNING TEAM? (PART 2)
Learning from what goes well is the fourth element of seven, which I describe, following the success of Jumbo Visma's…

DIALOGUE AND CONNECTION THROUGH ACTION LEARNING
It begins with a simple conversation between Action Learning coach Hou Shaohua and his friend Zhao Shuping about Action Learning.…

Specialist in conflict mediation and president of WIAL Brazil, Magali Lopes launches a book on Action Learning, pointing out how human capacities for dialogue and connection are powerful.
The book points out how human capacities for dialogue and connection are powerful tools to generate more empathy and results…
Scenario: Last call
As an action learning coach, how would you handle the following situation: You've been randomly calling for participants to read…
Scenario: PP Question
As an action learning coach, how would you handle the following situation: The problem presenter asks a question.
Scenario: Rabbit Hole
As an action learning coach, how would you handle the following situation: The team members have gotten off track with…
Scenario: Clowning Around
As an action learning coach, how would you handle the following situation: The group looses concentration and focus on the…
Scenario: Learning Organization
As an action learning coach, how would you handle the following situation: You've been working with several teams in the…
Scenario: Door
As an action learning coach, how would you handle the following situation: At the start of the session a participant…
Scenario: Sit still
As an action learning coach, how would you handle the following situation: The teams members are locked to the table.…
Scenario: Promises
As an action learning coach, how would you handle the following situation: At the start of a check in you…
Scenario: Explaining
As an action learning coach, how would you handle the following situation: A participant explains what they believe the problem…
Scenario: Multiple Problems
As an action learning coach, how would you handle the following situation: The team has come to the realization that…
Scenario: All together
As an action learning coach, how would you handle the following situation: A participant asks everyone a question. Gets an…

CULTURE CHANGE? NOT WITHOUT ACTION LEARNING
What is culture? I recently reread Edgar Schein’s seminal book “Organizational Culture and Leadership”1. Schein identifies culture as “a pattern…

THE PANDEMIC PURSUIT: A POST-GRADUATE CALC’S TIMELY TALE
THE PANDEMIC PURSUIT: A POST-GRADUATE CALC'S TIMELY TALE As someone who loves to learn and to take action, you can…
SAFETY AS A TEAM PROCESS: AN ACTION LEARNING PERSPECTIVE ON EXPERIENCING AND REPORTING SOCIAL AND PSYCHOLOGICAL SAFETY AS A TEAM PROCESS
Professional Action Learning Coach Christoph Maria Ravesloot from WIAL Netherlands specializes in working for teams with trauma blocking the team…

WHY IS JUMBO VISMA THE EXAMPLE OF A HIGH PERFORMING ACTION LEARNING TEAM?
Over the summer I took a month off for vacation. I managed to distance myself from my work quite well.…

SEEING WHAT’S INVISIBLE PART 1
When these invitations show up to write for the WIAL Newsletter my first sense is that I really have nothing…

ACTION LEARNING IS A SYSTEMIC TEAM COACHING APPROACH
Given the current and growing interest in team coaching among a wide range of organizations, it will be increasingly important…

ACTION LEARNING: UNDERSTAND WHAT IT IS AND ITS RELEVANCE TO COMPANIES
The human mind learns in different ways: reading, listening, seeing, debating the subject... all this contributes to the acquisition of…

David Giang -Thai Union Group PCL.
"As part of our executive development program, we utilized "Action Learning" to help our leaders work through specific problems and…
Scenario: Stump stump
As an action learning coach, how would you handle the following situation: A team member leaves the room angrily.
Scenario: Run for it
As an action learning coach, how would you handle the following situation: The team decides they need something from another…
Scenario: Wrap it up
As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning…
Scenario: Skill transference
As an action learning coach, how would you handle the following situation: When checking in with the team at the…
Scenario: Identical Actions
As an action learning coach, how would you handle the following situation: During a Single Problem Action Learning that will…
Scenario: Location Location
As an action learning coach, how would you handle the following situation: The seats have shifted such that the problem…

UNLOCKING THE BARRIERS TO COMMUNICATION BETWEEN NEW YORK PUBLIC LIBRARY SECURITY AND LIBRARY STAFF
In the aftermath of George Floyd’s murder in 2020 and the ongoing crises and challenges that New Yorkers were experiencing…

ACTION OF THE BRAVE: HELPING GENERATION Z MOVE TOWARDS THE FUTURE THROUGH ACTION LEARNING
It begins with a simple conversation between action-learning coach Hou Shaohua and his friend Zhao Shuping that explains what action…

COMMUNITY OF IMPACT BY ACTION LEARNING ONLINE IN 12 HOURS
Eight Coaches from Thailand have gotten to know each other while pursuing the journey to become Certified Action Learning Coaches…
Scenario: Consensus?
As an action learning coach, how would you handle the following situation: The team says they are at consensus on…
Scenario: My View
As an action learning coach, how would you handle the following situation: Hearing the initial statement of the problem you…
Scenario: Mind Mapping
As an action learning coach, how would you handle the following situation: One of the team members is familiar with…
Scenario: Close
As an action learning coach, how would you handle the following situation: A team member says they feel closer to…
Scenario: Day 2
As an action learning coach, how would you handle the following situation: Your team is working for 2 half days…
Scenario: True Leader
As an action learning coach, how would you handle the following situation: One of the participants does something that strongly…
Scenario: Visuals
As an action learning coach, how would you handle the following situation: One of the participants suggests that each team…
Scenario: TMI
As an action learning coach, how would you handle the following situation: A participant responds to the question they were…
Scenario: Verbose
As an action learning coach, how would you handle the following situation: Several participants are answering the questions extensively, including…
Scenario: Rapid Fire
As an action learning coach, how would you handle the following situation: Someone asks a series of questions without waiting…
Scenario: Tick tock
As an action learning coach, how would you handle the following situation: The team is running out of time and…

CULTURE CHANGE NOT WITHOUT ACTION LEARNING
It’s about shifting or changing the basic underlying assumptions. I recently reread Edgar Schein’s seminal book “Organizational Culture and Leadership”1.…

CULTURE CHANGE? NOT WITHOUT ACTION LEARNING
It’s about shifting or changing the basic underlying assumptions What is culture? I recently reread Edgar Schein’s seminal book…
Scenario: Butting in
As an action learning coach, how would you handle the following situation: Someone answers a question that was asked of…

ACTION LEARNING AND PERSONAL LEADERSHIP
During an Action Learning Session, the team can get to a point that one or more persons discover how he/…

FEDEX FREIGHT ACTION LEARNING PROGRAM INVESTS IN FUTURE LEADERS
FedEx Freight Action Learning is a 90-day intensive developmental experience that brings leaders together from across FedEx Freight to produce…

ACTION LEARNING FOR GROWING BUSINESSES
This is the first time Action Learning was used as a tool for a succession planning project in an organization.…
Scenario: Coach questioned
As an action learning coach, how would you handle the following situation: Some of the group members direct questions to…

WHY WIAL ACTION LEARNING IS SO UNIQUE
Leaders and managers are faced with competing objectives trying to satisfy all stakeholders. They need to innovate and prepare for…

HOW ENTERPRISE WIDE LEADERSHIP COACHING BENEFITS ORGANIZATIONAL ROI
An organization is only as effective as its leaders. The Washington Post reported that 4.3 million people left their jobs…

CRITICAL FIRST STEPS IN BUILDING A COACHING BUSINESS!
Ignore the basics at your peril! My purpose in writing this paper is to share with coaches the absolutely critical…
Scenario: Leg Stretch
As an action learning coach, how would you handle the following situation: A member stands during a session continuing to…
Scenario: Bathroom Break
As an action learning coach, how would you handle the following situation: The session has been going for a long…
Scenario: Too Much Information
As an action learning coach, how would you handle the following situation: The team in a single problem action learning…
Scenario: The Race is On
I would ask the problem presenter if they agree that what the team is saying is actually the problem. I…
Scenario: Repetitive Questions
Time for an intervention! If the team is going around in circles, the questions they have been asking aren't getting…
Scenario: Action Assistance
This poses an interesting problem. This shows me that the group's suggested actions were not clear enough, and the group…
Scenario: Refusal to Participate
One of the keys to Action Learning is the diversity of thought that the group brings to problem-solving. If one…
Scenario: Building Questions
This shows me the group is working really well together. I would let them work for a few minutes longer,…
Scenario: Refusal to Participate
As an action learning coach, how would you handle the following situation: A member of the team does not want…
Scenario: Building Questions
As an action learning coach, how would you handle the following situation: The participants have asked some very powerful questions…
Scenario: Action Assistance
As an action learning coach, how would you handle the following situation: After the actions are defined the problem presenter…
Scenario: Leading Questions
As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature…
Scenario: Repetitive Questions
As an action learning coach, how would you handle the following situation: The team members are starting to ask the…

A FRESH LOOK AT GROUND RULE #1 And a call to apply it strictly as a coach !
Ground Rule #1 If there’s anything a WIAL Action Learning coach remembers from their certification program, it is the power…
Scenario: Own World
As an action learning coach, how would you handle the following situation: A team new to Action Learning is working…
Scenario: Question Question Question
As an action learning coach, how would you handle the following situation: A member asks a particularly energizing question, several…

A FRESH LOOK AT ACTION LEARNING GROUND RULE #1
If there’s anything a WIAL Action Learning coach remembers from their certification program, it is the power of WIAL’s Ground…

HELPING UKRAINE REFUGEES THROUGH ACTION LEARNING
It started as just a simple demonstration of what action learning is all about. But after the session, clarity, and…
Scenario: The Race is On
As an action learning coach, how would you handle the following situation: You are working with a team that values…
Scenario: Testing Team
As an action learning coach, how would you handle the following situation: You've agreed to do a demo for an…
Scenario: Tools
As an action learning coach, how would you handle the following situation: You ask the team how they want to…
Scenario: Team work
As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper…

SWITCHING CAREERS: THE ACTION LEARNING JOURNEY OF MAGALI LOPES FROM BRAZIL
"The first time I witnessed someone facilitating an action learning session, I felt this is what I really want to…
Scenario: Deeply moved
As an action learning coach, how would you handle the following situation: A team member who is neither the responder…
Scenario: Chit Chat
As an action learning coach, how would you handle the following situation: Two vocal members chit chatted with each instead…
Scenario: Us vs Them
As an action learning coach, how would you handle the following situation: As team members come in and sit down…
Scenario: Back tracking
As an action learning coach, how would you handle the following situation: The team has decided they should capture the…

BREAKING HABITS: STRENGTHENING SCHOOL-BASED MANAGEMENT THROUGH ACTION LEARNING
Old habits are hard to break. Close to two decades after the Philippine Department of Education implemented the School-Based Management…
Scenario: Authority Rules?
As an Action Learning coach, how would you manage a situation whereby during the session, the Problem Presenter, the one with…
Scenario: Laughter
As an Action Learning coach, how would you manage a situation whereby team members are having lots of fun and…
Scenario: Bad Experiences
As an Action Learning coach, how would manage a session whereby team members have had bad experiences with each other…
Scenario: Translation
As an Action Learning coach, how would you manage a session whereby team members are from diversed backgrounds and they…
Scenario: Distrust
As an action learning coach, how would you manage the following situation: Team members are introduced to each other before…
Scenario: Intervention timing
As an action learning coach, how would you handle the following situation: The group has been processing particularly well, but…
Scenario: Problem or Puzzle
As an action learning coach, how would you handle the following situation: You are presenting an Introduction to Action Learning.…
Scenario: Please explain
As an action learning coach, how would you handle the following situation: A participant asks another participant to explain what…

HOW ACTION LEARNING CAN BE USED IN TEAM COACHING
For the last 2 years I’ve been studying for my Masters in Coaching and Mentoring with Oxford Brookes, which I…

K-12 ADMINISTRATOR DEVELOPMENT WITH ACTION LEARNING
I see opportunity to implement Action Learning in K-12 education at the student level,teacher level, and administrative level. This brief…

WHAT WAS YOUR QUESTION
I’ve been conducting an unscientific experiment when I present in different cities. The nature of the experiment is that I…

THE BIG COACHING CHALLENGE! EVOLVING FROM INDIVIDUAL TO TEAM LEADERSHIP COACHING
Individual coaching has undoubtedly made a profound and major contribution to personal and leadership development around the world for many…

THE REAL PANDEMIC
Globally, we are dealing with a troubling pandemic which has been partially covered by the media for a long time.…

ONE YEAR OF TRANSFORMATIONAL LEADERSHIP BY ACTION LEARNING
Year 2020 was not just a year after 2019, but a year full of changes in all of our lives.…

GROUP METHODS AND THEIR DIFFERENCES TO ACTIVATE COLLECTIVE INTELLIGENCE
“Collaboration is the physical act of making new and unprecedented connections. When two or more people work together for a…
Scenario: Action refusal
As an action learning coach, how would you handle the following situation: A participant is asked to take an action…

HOW ACTION LEARNING CAN HELP TEAMS SOLVE PROBLEMS
How could a problem that's been around for years be solved in 90 minutes? How could different groups, who might…
Scenario: Confidentiality
As an action learning coach, how would you handle the following situation: Two teams during a leadership development program agree…
Scenario: Trust
As an action learning coach, how would you handle the following situation: A team member is sharing during an intervention…
Scenario: Take charge
As an action learning coach, how would you handle the following situation: During the session someone jumps up to the…
Scenario: Expert
As an action learning coach, how would you handle the following situation: As the problem progresses you realize you have…
Scenario: Unavailable Member
As an action learning coach, how would you handle the following situation: Just prior to the beginning of the meeting,…
Scenario: Multifaceted
As an action learning coach, how would you handle the following situation: The team is working hard to come up…
Scenario: Guess
As an action learning coach, how would you handle the following situation: The problem presenter decides this is a game…
Scenario: Speed racer
As an action learning coach, how would you handle the following situation: The team has clear actions and a solution…

ACTION LEARNING: A podcast episode w/ Dr. Michael Marquardt on HRD Masterclass
In this first episode of Season 2, guests Dr. Michael Marquardt (Professor Emeritus, George Washington University, U.S.A.) and Dr. Cheryl…

USING ACTION LEARNING TO DRIVE THE DIVERSITY, INCLUSION AND BELONGING AGENDA
One of the major breakthroughs of the past couple of years has been how issues of diversity, inclusion, and belonging…

STRENGTH-BASED VS. DEFICIT-BASED ACTION LEARNING
In the VUCA world, formal learning that equips learners with programmed knowledge extracted from the past is no longer sufficient.…

REFLECTIONS IN ACTION LEARNING
I do believe that Action Learning is one of the greatest approaches when it comes to solving a problem, but…

JSR BST ELASTOMER CO., LTD: WIAL 2021 APPLICATION AWARD WINNER
We’ve learned that ACTION LEARNING is a very powerful tool that could promote the fruitful idea-sharing for better problem solving…

ACTION LEARNING EXPERIENCE OF DOMINICA RED CROSS SOCIETY (DRCS)
As part of the WIAL Gives Back initiative, the Dominica Red Cross Society (DRCS) received free WIAL coaching for four…
Scenario: Multiple Responses
As an action learning coach, how would you handle the following situation: Many statements are made in response to a…
Scenario: Ignored Norms
As an action learning coach, how would you handle the following situation: Team members are not adhering to the norms…

ACTION LEARNING: A POWERFUL INCLUSIVE APPROACH TO LEADERSHIP DEVELOPMENT
CARICAD has incorporated into its leadership development programmes the Action Learning methodology which is embraced by brand-recognisable organisations across the…
Scenario: Limited Choice
As an action learning coach, how would you handle the following situation: Someone asks a great open question, then follows…

4 TIPS FOR LEADERS TO BUILD STRONG TEAMS DURING THE PANDEMIC
A lot of things happened in our organization in the last 10 months. COVID-19 forced most of us and our…

4Q PERFORMANCE COACHING
A very empowering and positive question that invites people or teams to reflect on their behaviours and actions that deliver…

5 WAYS TO CREATE A BETTER WORLD THROUGH ACTION LEARNING
As coaches, we recognize the power of Action Learning in organizations - to achieve breakthrough strategies, obtain sustainable results and…
A BIRTHDAY PARTY WITH MEANING
What do you do when you reach a life milestone like your 30th birthday ? Splurge money on the latest…

A BREAKTHROUGH SOLUTION
By using Action Learning to look at this challenge, the team realized that the solution they had in mind –…

A HEADSTART WITH VIRTUAL ACTION LEARNING
Virtual Action Learning sessions are just as powerful as the original in-person meetings. While virtual AL can take some time…

ABOUT ONIONS AND QUESTIONS
When a team experiences Action Learning through a first discovery session, the questions they ask can be a bit haphazard.…

ACTION LEARNING: NOT A HAMMER
Several years ago I was training new Action Learning coaches in a way with which we are all familiar. Through…

ACTION LEARNING AGILITY
In today’s world of rapid change, leaders and organizations must evolve faster than the white water rapids we are cascading…

ACTION LEARNING AND LEADERSHIP DEVELOPMENT THROUGH MUSIC AND CONDUCTING
The beauty of Action Learning is its process. You just can’t read it from a book and suddenly own it.…

ACTION LEARNING AND PROTECTED AREA GOVERNANCE IN PAPUA NEW GUINEA
Action Learning changes our world view. It prompts us to work together, expands into new contexts and provides solutions in…
ACTION LEARNING AT ADULT LEARNING FORUM SINGAPORE
The Adult Learning Symposium is a bi-annual learning event organized by the Institute of Adult Learning, an institute under SkillsFuture…

ACTION LEARNING AT CRU
Action learning has been a core part of the Cru leadership program (SLI) since 2005. Cru, a global Christian non-profit…
ACTION LEARNING AT ICF CONVERGE
Three days in Washington DC. In August 2017, the International Coach Federation held its first large-scale global conference since 2012,…

ACTION LEARNING AT NATIONAL BANK OF DOMINICA LIMITED
An AL team developed more than 40 strategies to address these challenges. The solutions included rap lyrics for customer service,…

ACTION LEARNING FOR MENTAL HEALTH NURSE DEVELOPMENT
The participants of the ALS training comprised mainly experienced mental health nurses, who wanted to advance a particular project they…

ACTION LEARNING FOR RESERVE PLANNING IN PAPUA NEW GUINEA
Co-ordinating a system of national and regional reserves is a challenge in anyone’s language. Papua New Guinea (PNG) has over…

ACTION LEARNING FOUNDATIONS AT ATD
WOW! For years I’ve talked about that how well Action Learning works regardless of culture or industry. For this session…

ACTION LEARNING TO FUEL COLLABORATION, AGILITY AND RESULTS
Michael Marquardt, professor at George Washington University, has often quoted anthropologist Margaret Mead, who once stated: “Never doubt that a…

ACTION LEARNING IN 360 MINUTES
The head of an SME of about 50 people in the printing sector located in the Bordeaux region of France…

ACTION LEARNING IN A SOCIAL CONTEXT
As coaches, many of us use action learning to solve problems and challenges faced by our clients. Most of these…

ACTION LEARNING IN ACTION – BAYER NETHERLANDS CASE
During my 15 years with the large pharma / chemical concern Bayer, I have had various roles in various disciplines…

ACTION LEARNING IN AIR ASIA
Recognizing the need to improve how we solve problems, we started introducing Action Learning to the organization. What started as…

ACTION LEARNING IN BUSINESS SCHOOL NETHERLANDS
Action Learning is the core foundation of our business school, and for our coaches and students, so it goes without…

ACTION LEARNING IN CARIBBEAN GOVERNMENT
The Government is often considered to be shrouded in tradition and what some may consider dated processes. This often extends…

ACTION LEARNING IN DEVELOPING LEADERS TEAMS & ORGANIZATIONS IN ASIA
Action learning, founded by Reg Revans in the 1940s, has become a popular method for supporting leaders to tackle complex…

ACTION LEARNING IN FIRSTBANK OF NIGERIA
FirstBank of Nigeria is Nigeria’s largest financial services institution (Global Finance, 2012) with over 750 branches and over 5 million…

ACTION LEARNING IN MBA PROGRAM
Being both professor of human management and leadership at La Rochelle Business School and a certified action learning coach, I…

ACTION LEARNING IN PEACE CORPS
When I joined Peace Corps for the third time in 2011, I was hired as the director of overseas staff…

ACTION LEARNING IN PHILIPPINE GOVERNMENT
The biggest organizational system in any country, I would think, would be the Government. Thus, the founders of WIAL Philippines…
ACTION LEARNING IN TRANSITIONS OPTICAL
Action Learning is being used as one of the leadership development and problem-solving tools in Transitions Optical Philippines, Inc. It…

ACTION LEARNING TEAMS GO SCUBA
WIAL Singapore had the privilege and honor to collaborate with Schneider Electric in working with their global talents leadership teams…

ACTION LEARNING TO BUILD A LEARNING ORGANIZATION
Perhaps no tool is more effective in building a learning organization than action learning Lex Dilworth (1995) called action learning…

BUILDING ENGAGEMENT FOR CHANGE
Action learning is often used by organizations to support change initiatives. In order for organizational change to be successful and…

ACTION LEARNING MAKES A SUSTAINABLE IMPACT
Very often, people and organizations do not succeed to make an impact that sustains. Even though one starts off something…

USING ACTION LEARNING TO CREATE A DIFFERENT WAY TO SELECT EMPLOYEES
Every organization is made up of people, who follow work processes, use resources and generate results. Selecting people becomes more…

ACTION LEARNING WITH CHILDREN
Action learning; these words made me curious. As a person who loves action as well as learning I didn't have…

AL2: BUILT-TO-LEAD CASE STUDY
When Southland Industries contacted Dr. Charles Tweedly, from Pine Manor College, to design a leadership development program, he proposed an…

THE AMBIDEXTROUS ORGANIZATION AND ACTION LEARNING
When the WIAL newsletter editor asked me if I would write about the connection between Action Learning and the Ambidextrous…

APPRECIATIVE INQUIRY vs ACTION LEARNING
Two methodologies are in focus: Appreciative Inquiry and Action Learning. In this article, we explore beyond the leadership competencies and…

APROVECHAR EL PODER DEL FORMACIÓN A TRAVÉS LA ACCIÓN
Boston a Brasil, de Finlandia a Tokio, empresas tan diversas como Samsung, Dow, GE, Deutsche Bank y Boeing comparten una…
BUILDING A SUSTAINABLE PROBLEM-SOLVING CULTURE
The Covid-19 global pandemic is showing no signs of abating, half a year after the virus first reared its ugly…

BUILDING COLLABORATIVE LEARNING
As Action Learning Coaches in an action learning session, one of our objectives has always been to guide and support…

CARIBBEAN COMMUNITY CLIMATE CHANGE CENTRE EMBRACES ACTION LEARNING
Action Learning constituted the core methodology in the design of an organisation-wide development programme held during January 2020 at the…

CHANGAN FORD WIAL BEST APPLICATION AWARD
Changan Ford is a famous Chinese automobile company. The company has a 100-year history beginning in Changan, China. By now,…

CHANGING A CULTURE, ONE TEAM AT A TIME
When Auchan Retail contacted the La Rochelle Business School, it was clear they had a lot of challenges on the…

CHARITABLE GIVING THROUGH ACTION LEARNING PRO BONO WORK
STOP is an NGO that has been combating trafficking of children and women in India since 1998. STOP rescues, repatriates…

CHINA SOUTHERN AIRLINES WIAL BEST APPLICATION AWARD
China Southern Airlines Company Limited is an airline headquartered in Guangdong Province, China. It is the world's fourth-largest airline measured…

CLIENT TESTIMONIAL FROM INFINITUS, CHINA
"Infinitus Ltd" is one of the core brands of "South Lee Kum Kee Co Ltd.", and is the wholly-owned subsidiary…

COACHING – A NEW EXCITING PERSPECTIVE
Let me start by openly admitting that this short article is definitely not a scholarly attempt to delve into the…

CONDITIONING HIGH-PERFORMING TEAMS
Research from, among others, at Google and by Dr. Edmonson at Harvard shows that High Performing Teams function better. And…

CONNECTING THE UPSTREAM AND UNDERCURRENT IN DEALING WITH CHANGE (PART 1)
Where people are involved, there will always be new ways of looking at things or desires to make changes to…

CONNECTING THE UPPERSTREAM AND UNDERCURRENT IN DEALING WITH CHANGE (PART 2)
The Action Learning process goes beyond the numbers. A balance between facts and emotions ensures success and growth. Paes: ‘Be…

DESIGNING AN INNOVATION CULTURE IN THE WORKPLACE TO BUILD TEAM SUCCESS
As a base to Corporate Innovation, we believe that creating a new cultural environment by experimenting with new design experiences…

DEVELOPING DIVERSITY AND INCLUSION PROFESSIONALS THROUGH ACTION LEARNING
On becoming certified as an action learning coach, I saw potential in using action learning to advance the diversity and…

DEVELOPING GREAT LEADERS WITH ACTION LEARNING
Action learning, since its inception in the 1940’s with Reg Revans’ work in the coal mines of Wales and England,…

DISCOVERING ACTION LEARNING FOR THE FIRST TIME OR USING IT TO CHANGE CULTURE
I took part in a certified Action Learning training of the first Polish group. My expectations about the training were…

ELETROBAS TESTIMONIAL ON ACTION LEARNING
Eletrobras, the largest electricity company in Latin America has been using the Action Learning methodology with the support WIAL-Brazil since…

FLORENTE PRIMARY SCHOOLS OPT FOR ACTION LEARNING
It was not a coincidence that all 12 directors of Florente primary schools followed the Action Learning Coach training. For…

FOCUS IN AN AGE OF DISTRACTION
Today I had six full hours of virtual meetings. Some were on Zoom, some WhatsApp, some Microsoft Teams. Others just…
GETTING INSTUCK FROM ROUTINES AND GAINING REAL INSIGHTS
WIAL Brazil used Action Learning as a blended solution (Action Learning plus individual coaching meetings) to develop leadership skills for…

HANDLING MULTI-DIRECTIONAL QUESTIONING
As Action Learning coaches, we intervene when we see learning opportunities or to improve the performance of the group. Deciding…

HIGH PERFORMANCE TEAMS THROUGH PSYCHOLOGICAL SAFETY AND ACTION LEARNING
Research confirms that when people feel safe within a team they will perform better; they willingly take risks, actively contribute,…

HOW ACTION LEARNING CAN IMPROVE ENGAGEMENT AT WORK
Do you know the percentage of people who consider themselves engaged at work? According to Gallup World Poll with data…

HOW DO YOU MOTIVATE YOUR TEAM?
I was fascinated by the book “Why Motivating People Doesn’t Work ... and What Does.” written by Susan Fowler (Berrett-Koehler…

HOW DO YOU (REALLY) BUILD A TEAM?
Action Learning is powerful for finding breakthrough solutions to complex problems and to embed leadership development in the normal working…

HOW HAS ACTION LEARNING CHANGED YOUR LIFE
One of the most powerful questions I’ve been asked within the Action Learning community is this: HOW HAS ACTION LEARNING…

HOW ONE LEAP ACTION LEARNING PROJECT SAVED 4.8 MILLION DOLLARS
In 2016-2017, the United States Department of Justice (DOJ) launched six action learning teams in its Leadership Excellence and Achievement…

HOW WE CONDUCT VIRTUAL ACTION LEARNING SESSIONS
It all started in the South of France in September 2019. I began an Action Learning leadership program in a…

GAINING CLARITY ON MASTER DEGREE THESIS TOPICS
In the six years Dr. Thitiwan Sinthunok taught Human Resource Management at the Panyapiwat Institute of Management’s MBA program, one…

INSPIRING CHANGE FROM WITHIN
It wasn’t just the millennial workforce, the volume of employees, or even the VUCA (volatile, unpredictable, complex, ambiguous) environment that…

LEADERSHIP DEVELOPMENT AT THE NEW YORK PUBLIC LIBRARY
The New York Public Library is proud to offer Action Learning sessions for its business leaders as an option to…

LEADERSHIP DEVELOPMENT IN AFRICA AND THE MIDDLE EAST
Since taking Action Learning training in December 2016 I have used it on several occasions in North Africa and the…

LEARNING FOR GROWTH: HIGHLIGHTS FROM THE 2014 GLOBAL WIAL FORUM IN INDIA
The projects the student teams work on are real business challenges faced by organizations, and the teams present their work…

LEARNING SOLUTION AND RESULTS FROM BRAZIL
One of the attractions of Action Learning is the simultaneous gains provided by this innovative methodology: business results through creative…

LEE RECEIVES THE WIAL LEADERSHIP EXCELLENCE AWARD 2015
At the 2015 WIAL Global Forum, Joe CM Lee, VP of MSI Computer (Shenzhen) Co. Ltd., received the "Leadership Excellence…

MANAGEMENT DEVELOPMENT WITH ACTION LEARNING
Anh Duong JSC is a SME company in the field of environmental technology with 60 employees, established 2 years ago…

MANAGEMENT STRATEGIES: OUR EVOLUTION THROUGH THE LOCKDOWN
Shocked. Anxious. That’s how we felt when the global pandemic and the lockdown were announced. We needed to make sense…

MINDSET OF A SUCCESSFUL ACTION LEARNING COACH
A competent and confident action learning coach can have a tremendous impact on the quality of the actions and the…

MY INNER GAME OF ACTION LEARNING
A corporation recently hired me. They needed a single topic AL series, so I went through the standard preparations, including…
Scenario: Group Question
As an action learning coach, how would you handle the following situation: One of the participants asks a question of…

THE NEUROSCIENCE OF QUESTIONS I
As experienced practitioners, we all know the power of Action Learning and the positive working conditions created in an Action…

THE NEUROSCIENCE OF QUESTIONS II
This is the second part of a very comprehensive article that looks at why questions, and by extension Action Learning,…

NONJUDGMENTAL, FUTURE, POSITIVE QUESTIONS
The Action Learning coach brings the power of individual coaching to the group level, but is even more powerful because…

PILOT TESTING THE WIAL CALC E-COURSE AND BLENDED LEARNING PROGRAM IN THE PHILIPPINES
WIAL Philippines was invited to pilot test the e-Course and Blended Learning Program. It was very timely - the materials…

PREPARING THE PROBLEM PRESENTER
Problem presenters play a key role in the success of our action learning programs. Not only should they bring real…

PUBLIC SECTOR TRANSFORMATION DRIVEN BY ACTION LEARNING
Over the years respective Governments of the Caribbean Region have outlined their vision for a Transformed Public Sector. Earlier this…

REFLECTION ON ACTION LEARNING EXPERIENCE
Robust reflection is one of the core principles of Action Learning. Deliberate reflection on life’s rich experiences allows us to…

RELATIONSHIP BETWEEN ACTION, LEARNING, AND PROBLEM SOLUTIONS
In recent years, I've begun to wonder whether the name of our method, Action Learning (AL), is confusing our clients…

RIKKYO UNIVERSITY RECEIVES THE WIAL GLOBAL AWARD IN THE ACADEMIC SECTOR
The Business Leadership Program at the College of Business (COB), Rikkyo University was awarded at the Action Learning Global Forum…

SCHOLARSHIP PROGRAM TO HELP FIGHT RACISM IN BRAZIL
WIAL Brazil does not want to be indifferent to such important sociological dynamics within the country. Therefore, it decided to…

SOLUTION SPHERES
The first in a series of articles that looks at each of the five of WIAL’s Solution Spheres: the power…

SOLVING PROBLEMS AND LEARNING TO REFLECT
Thailand’s Charoen Pokphand Group (CP Group) is known as one of the world's largest conglomerates. CP Group operates across many…

STRENGTHS & ACTION LEARNING
As a leadership development consultant, I’m always on the lookout for new tools and techniques to help my clients and…
Scenario: Silent Observer
As an action learning coach, how would you handle the following situation: The team is working on a problem for…

Samantha Dickson-Grenada Red Cross
"Our National Society was struggling to complete some core activities for 10 years. After engaging in the WIAL Action Learning…

Giorgio Ferrario-Red Cross and Red Crescent National Societies
"Adapting to the growing demands to face unprecedented humanitarian challenges, many of our 192 Red Cross and Red Crescent National…
Scenario: Spinning
As an action learning coach, how would you handle the following situation: The team members address various perspectives of the…
Scenario: No no norm
As an action learning coach, how would you handle the following situation: A norm that the team set is not…

SUPERCHARGING LEADERSHIP DEVELOPMENT THROUGH ACTION LEARNING
The importance of developing individual leadership skills is further been emphasized by asking questions about individual leadership skill development before…

TEACH PEOPLE TO FISH
I am a coaching associate with Emerging World. Emerging World delivers immersive experiences for global corporations to bring out the…

TEAM PERFORMANCE
In August 1979, at the age of 16, I became the coach of a handball team of children aged 7…

THE INDABA WORKSHOP
We are always looking for effective new ways to market what we do. About 18 months back we came up…

THE ELEPHANT IN THE ROOM
As action learning coaches, we learn to intervene when we see learning opportunities or to improve the performance of the…

THE FUTURE IS ACTION LEARNING
Action Learning involves attention for both the upperstream and the undercurrent. It also requires a balance in the roles of…
THE LEVINSON DISCOURSES
Until six years ago, for many years, the late, great Harry Levinson donated 90 minutes a month for six months…

THE LOCKDOWN OPPORTUNITY
WIAL Malaysia completed our first CALC Certification for 2020 on 22 February. On 18 March 2020, less than a month…

THE MEETING BETWEEN CARL ROGERS AND REG REVANS
Carl Rogers was an American psychologist who lived between 1902 and 1987. The Person-Centered Approach was developed by him, also…

THE NEW NORMAL FOR ACTION LEARNING
I have never been a fan of presenting a webinar. I always feel like I’m talking to myself. The loss…

Peter Streibl
“In the first session I realized how this process enables colleagues to constructively provide essential input and different viewpoints. The…
Scenario: Wiped Out
As an action learning coach, how would you handle the following situation: The team has been working diligently for hours.…
Scenario: Relocating
As an action learning coach, how would you handle the following situation: The team decides it is too beautiful inside…

THE POWER OF ACTION LEARNING – 5 WAYS TO CREATE A BETTER WORLD
At the World Institute for Action Learning (WIAL), we frequently talk about the impact we can have on individuals, teams…

THE REAL PROBLEM
In Action Learning sessions we always try to get our teams to identify the real problem. Recently, I was asked…

THE SERVEBETTER STORY
SP Nathan, a Director at Servebetter, attended a two days WIAL Foundations of Action Learning workshop at Kuala Lumpur in…

THE STORY OF ACTION LEARNING IN HUNGARY
Imagine a girl, university student, a bit obsessed with such tiny things as changing the whole education system in Europe,…

THINK BIG FOR GREAT RESULTS
I respectfully challenge our coaches and clients to think about the really BIG challenges they could solve and potentially GREAT…

TRANSFORMING A REGION THROUGH ACTION LEARNING
A central bank is a unique organization and a multi-state central bank even more so, hence the value in having…

TWO PILLARS OF COACHING – ACTION LEARNING
The reality today changes more dynamically than ever before. Significant changes can be seen in the area of politics and…

UNLOCK CREATIVITY USING DESIGN THINKING AND ACTION LEARNING
The first stage, empathize, focuses on the user. Empathy is the foundation of the human-centered design process whereby we observe…

USA COMMUNITY OF PRACTICE (COP)
WIAL USA hosted its quarterly virtual Community of Practice (COP) in August. The COP sessions are designed to build community…

USING ACTION LEARNING TO DEVELOP PURPOSE-DRIVEN LEADERS IN SAESFORCE
Why are we here? And why do we do what we do? These are big philosophical questions that have been…

WE, YOU, OR TEAM
Not so long ago, in a small hotel in the Polish mountains, I was teaching the CALC course and this…

WHAT KILLS ACTION LEARNING?
Biological organisms inherently have defensive reaction to threats in their environment. Given time they learn how to defend against newly…

WHEN A FACILITATOR DISCOVERS ACTION LEARNING
I became curious about Action Learning after co-facilitating a three-day leadership training to a group of middle managers in a…

WHEN A SINGLE QUESTION OPENS UP MINDS
“In the beginner’s mind there are many possibilities, in the expert’s mind there are few” - Shunryu SuZuki Last month…

WHY ACTION LEARNING BRINGS TEAMS IN FLOW PART 1
When Mihaly Csikszentmihalyi summarized his many years of research into what makes for an optimum experience and brings enjoyment, he…

WHY ACTION LEARNING BRINGS TEAMS IN FLOW PART 2
The concentration of team members during an Action Learning session is typically very high. The dynamic of asking questions, answering…

WHY ACTION LEARNING BRINGS TEAMS IN FLOW PART 3
In part 1 and 2 of this series of articles, we looked at the eight components that bring enjoyment to…

WHY CRU USES ACTION LEARNING
If I did not know how to swim and I wanted to become a swimmer is there a book you…

WHY QUESTIONS
No form of communication is as powerful as a question. Great questions have changed our lives, and indeed, have changed…

WIAL PHILIPPINES: THE BIRTH OF A NEW AFFILIATE
More than twenty years ago, three Filipinos, Tina Asuncion Alafriz, Leo Castillo and myself met in a personal transformation seminar…
Scenario: Forgotten norms
As an action learning coach, how would you handle the following situation: The team does not recall what norms they…
Scenario: Favorite Tool
As an action learning coach, how would you handle the following situation: Your favorite tool for diagraming a problem is…

LEARNING FROM THE MASTERS: HOW DO I MAKE SURE ACTION LEARNING MAKES A SUSTAINABLE IMPACT?
Very often, people and organizations do not succeed to make an impact that sustains. Even though one starts off something…

BUILDING ENGAGEMENT FOR CHANGE
Action learning is often used by organizations to support change initiatives. In order for organizational change to be successful and…
Scenario: Too Hot
As an action learning coach, how would you handle the following situation: Someone from the team gets up and turns…
Scenario: Done
As an action learning coach, how would you handle the following situation: The team has gone as far as they…
Scenario: Poignant Question
As an action learning coach, how would you handle the following situation: A particularly poignant question is asked. This is…
Scenario: multiple views
As an action learning coach, how would you handle the following situation: The team is working for a single session…
Scenario: Takeover
As an action learning coach, how would you handle the following situation: In the midst of a corporate problem that…
Scenario: Time Check
As an action learning coach, how would you handle the following situation: A member uses their phone to check the…
Scenario: Nothing
As an action learning coach, how would you handle the following situation: The problem presenter says they were not helped…
Scenario: Two owners
As an action learning coach, how would you handle the following situation: You have two problem owners for your project.…
Scenario: The boss
As an action learning coach, how would you handle the following situation: The team consists of a vice president and…
Scenario: Silo-ed Participants
As an action learning coach, how would you handle the following situation: Each member of the team is focused on…

Ashwini Timblo Gupta
"I saw that when the accountability becomes ours, the collaboration just happens. We also made our environment very safe and…
Scenario: Wow
As an action learning coach, how would you handle the following situation: At the end of the session when you…
Scenario: Multiple variables
As an action learning coach, how would you handle the following situation: The team has been working on this problem…
Scenario: Learnings
As an action learning coach, how would you handle the following situation: During the learning check-in the team has identified…
Scenario: Multiple Levels
As an action learning coach, how would you handle the following situation: The team will only be working on this…
Scenario: New tool
As an action learning coach, how would you handle the following situation: You recently attended training and learned a new…

How do I Use Action Learning: A podcast episode w/ Shannon Banks on Training Business
WIAL Vice President Shannon Banks was interviewed for a podcast. She talked about Action Learning, how she started her training…
Scenario: Empty toolbox
As an Action Learning coach, how would you handle the following situation: The team is not utilizing any tools for…
Scenario: Laundry List
As an action learning coach, how would you handle the following situation: The team starts brainstorming some great solutions; stopping…
Scenario: Nerve hit
As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder…
Scenario: Changing Roles
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach.…
Scenario: Locked to the table
As an action learning coach, how would you handle the following situation: None of the participants have moved from their…
Scenario: Executive Coaching
As an action learning coach, how would you handle the following situation: A team member is an executive coach and…
Scenario: Facilitator
As an action learning coach, how would you handle the following situation: Someone from the team steps up and starts…
Scenario: Eager Team Member
As an action learning coach, how would you handle the following situation: A member of the team you are coaching…
Scenario: Multiple Behaviors
As an action learning coach, how would you handle the following situation: Each participant identifies a leadership skill to work…
Scenario: Insufficient Time
As an action learning coach, how would you handle the following situation: The team realizes the problem presented is much…
Scenario: Passing Notes
As an action learning coach, how would you handle the following situation: Someone walks in the room where the team…
Scenario: Missing Action
As an action learning coach, how would you handle the following situation: A team member did not complete the tasks…
Scenario: Opposite Behavior
As an action learning coach, how would you handle the following situation: A participant does something in direct contradiction to…
Scenario: Presenter Questions
As an action learning coach, how would you handle the following situation: All of the questions are directed at the…
Scenario: Repeat Behavior
As an action learning coach, how would you handle the following situation: The team decides they should be asking each…
Scenario: Fire
As an action learning coach, how would you handle the following situation: The fire alarm sounds.
Scenario: One bite at a time
As an action learning coach, how would you handle the following situation: After the team members each read out their…
Scenario: Distrusting Culture
As an action learning coach, how would you handle the following situation: A year earlier the organization was a acquired…
Scenario: Missing Sponsor
As an action learning coach, how would you handle the following situation: Your action learning group has met several times,…
Scenario: Quick Response;
As an action learning coach, how would you handle the following situation: Someone from the team mentions it hot in…
Scenario: Conflicting Priorities
As an action learning coach, how would you handle the following situation: Part way through the session, one of the…
Scenario: Missing Participants
As an action learning coach, how would you handle the following situation: The team you are coaching is working on…
Scenario: Emotional moment
As an action learning coach, how would you handle the following situation: In attempting to respond to a question the…
Scenario: Prioritized Problems
As an action learning coach, how would you handle the following situation: The organization has prioritized multiple problems for multiple…
Scenario: Broken Trust
As an action learning coach, how would you handle the following situation: You are doing a leadership development program with…
Scenario: Meyers Brigg
As an action learning coach, how would you handle the following situation: As you are watching the team you realize…
Scenario: Pre-existing Condition
As an action learning coach, how would you handle the following situation: Two team members were arguing in the hall…
Scenario: Learning Styles
As an action learning coach, how would you handle the following situation: As you are watching the team you realize…
Scenario: Finish Up
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to…
Scenario: Process Question
As an action learning coach, how would you handle the following situation: A team member asks a process question. (more…
Scenario: Taking notes
As an action learning coach, how would you handle the following situation: During the session you realize no one is…
Scenario: Open says me
As an action learning coach, how would you handle the following situation: A member responds to a closed question with…
Scenario: New information
As an action learning coach, how would you handle the following situation: The team decides to capture some of the…
Scenario: Enough is enough
As an action learning coach, how would you handle the following situation: A member of the team bangs their hands…
Scenario: Agreement
As an action learning coach, how would you handle the following situation: The team has agreed they are at consensus…
Scenario: Overly Focused
As an action learning coach, how would you handle the following situation: The team has generated a number of alternative…
Scenario: Finally
As an action learning coach, how would you handle the following situation: A team member finally asks the question that…
Scenario: Eye lock
As an action learning coach, how would you handle the following situation: The problem presenter locks eyes with you when…
Scenario: Closed Question
As an action learning coach, how would you handle the following situation: You are working with a team new to…

Charles Lu
HR Friday used Action Learning to move from a social network to a social enterprise. The organization’s key volunteers developed…
Scenario: Long Problem Statement
As an action learning coach, how would you handle the following situation: You ask the problem presenter to briefly state…
Scenario: Process
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.…
Scenario: Windows
As an action learning coach, how would you handle the following situation: The team is working on a porch with…
Scenario: Shifting to Solution
As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem…
Scenario: One on One
As an action learning coach, how would you handle the following situation: A single team member is asking all the…
Scenario: Unanswered questions
As an action learning coach, how would you handle the following situation: Participants are asking question upon question and no…
Scenario: Electronics
As an action learning coach, how would you handle the following situation: The team decides it 's okay to use…
Scenario: Left out
As an action learning coach, how would you handle the following situation: A participant offers to collect information/agreements on a…
Scenario: Problematic Problem Presenter
As an action learning coach, how would you handle the following situation: The problem presenter schedules a half hour meeting…
Scenario: Low Energy
As an action learning coach, how would you handle the following situation: The team took a break less than 15…
Scenario: Deep Learning
As an action learning coach, how would you handle the following situation: When checking in with the team they have…
Scenario: Coffee Break
As an action learning coach, how would you handle the following situation: A participant gets up from the group to…
Scenario: Curious Questions
As an action learning coach, how would you handle the following situation: The participants are asking extraordinarily curious questions.
Scenario: Body Language
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms…
Scenario: Important People
As an action learning coach, how would you handle the following situation: You are working with a team of really…
Scenario: Brainstorming
As an action learning coach, how would you handle the following situation: The team feels they are at a point…
Scenario: Power of the Pen
As an action learning coach, how would you handle the following situation: Someone starts capturing the important notes on the…
Scenario: Missing Action
As an action learning coach, how would you handle the following situation: A participant shows up for a session and…

Vladimir Plasvsky
We used Action Learning to build a shared vision between owner and management team and developed the goal of creating…
Scenario: Self monitoring
As an action learning coach, how would you handle the following situation: A team member does a process check.
Scenario: Other problem
As an action learning coach, how would you handle the following situation: The team is focusing on a problem in…
Scenario: Unkind Gesture
As an action learning coach, how would you handle the following situation: A member arrives to a three hour session…
Scenario: Consensus
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario: Non-responsive
As an action learning coach, how would you handle the following situation: The members were enthusiastic to help the problem…
Scenario: Clear Actions
As an action learning coach, how would you handle the following situation: The team starts to identify actions before the…

Dr. Veronica Haight
Leading the learning function within a large and fast growing company as Google, WIAL Action Learning is attractive both in…
Scenario: Powerful Question
As an action learning coach, how would you handle the following situation: Someone asks a question that changes the depth…
Scenario:My Time
As an action learning coach, how would you handle the following situation: Well answering the question “What could be better?”…
Scenario: Guess
As an Action Learning Coach how would you handle the following situation:The problem presenter decides this is a game where…

Building the Learning Organization
Building the Learning Organization This essential best-practices toolkit tells how to successfully transform an organization into one that learns from…

Leading with Questions
Leading with Questions Many leaders are unaware of the amazing power of questions. When leaders start encouraging questions from their…

DIALOGUE QUESTIONS CARDS
Dialogue Questions Cards An excellent ice breaker activity for teams to have great conversations and dialogue. There are over 200…
Scenario: Explaining
As an action learning coach, how would you handle the following situation: A participant explains what they believe the problem…
Scenario: Last Call
As an action learning coach, how would you handle the following situation: The problem presenter consistently waits until lasts to…
Scenario: Finally
As an action learning coach, how would you handle the following situation: A team member finally asks the question that…
Scenario: Backfire
As an action learning coach, how would you handle the following situation: A team member attempts to do a process…

Optimizing the Power of Action Learning
Optimizing the Power of Action Learning The third edition of Optimizing the Power of Action Learning is the seminal book…

What’s Your Question
What's Your Question ? Wondering what questions to ask? This unique book catalogues 630 questions in different categories and invites…
Scenario: Self Monitoring
As an action learning coach, how would you handle the following situation: A team member does a process check.
Scenario: Shifting to Solution
As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem…
Scenario: Door
As an action learning coach, how would you handle the following situation: At the start of the session a participant…
Song Zhang
For ThoughtWorks, talent is the source of the enterprise’s growth and competitive advantage. ThoughtWorks’ AURORA-Leader Development Program used Action Learning…
Scenario: Windows
As an action learning coach, how would you handle the following situation: The team is working on a porch with…
Scenario: Bathroom Breaks
As an action learning coach, how would you handle the following situation: The session has been going for a long…
Scenario: Going Through the Motions
As an action learning coach, how would you handle the following situation: The participants have been directed to participate in…
David Record
Lyreco is one of the world’s leading B2B distributors of Office and Workplace products with a strong and growing ecommerce…
Scenario: Distrusting Culture
As an action learning coach, how would you handle the following situation: A year earlier there was a merger in…
Scenario: Arrogant E,ployee
As an action learning coach, how would you handle the following situation: The teams has been working on fleshing out…
Scenario: Laundry List
As an action learning coach, how would you handle the following situation: The team starts brainstorming some great solutions; stopping…
David Loke
The Thermo Fisher Scientific team brought together 130 team members from various functions in two locations- Taiwan and Singapore to…
Scenario: Agreement
As an action learning coach, how would you handle the following situation: The team seems to be at consensus but…
Scenario: Leading Question
As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature…
Teng Li
China Foreign Economy and Trade Trust Co., Ltd. built its second youth-talent development program around Action Learning with a hybrid…
Scenario: Repetitive Question
As an action learning coach, how would you handle the following situation: The team is starting to ask the same…
Scenario: Learnings
As an action learning coach, how would you handle the following situation: During the learning checkin the team has identified…
Scenario: Action Assistance
As an action learning coach, how would you handle the following situation: After the actions are defined the problem presenter…
Scenario: Action Refusal
As an action learning coach, how would you handle the following situation: A participant is asked to take an action…
Scenario: Missing Actions
As an action learning coach, how would you handle the following situation: A participant shows up for a session and…
Scenario: Multiple Behaviors
As an action learning coach, how would you handle the following situation: At the end of the session, several participants…
Scenario: Missed Behavior
As an action learning coach, how would you handle the following situation: At the end of the session, a participant…
Scenario: Opposite Behavior
As an action learning coach, how would you handle the following situation: A participant does something in direct contradiction to…
Scenario: Leadership Behaviors
As an action learning coach, how would you handle the following situation: A participant does something that strongly exemplifies their…
Scenario: Clear Actions
As an action learning coach, how would you handle the following situation: The team starts to identify actions before the…
Scenario: Prioritized Problems
As an action learning coach, how would you handle the following situation: The organization has prioritized multiple problems for multiple…
Scenario: Multiple Problems
As an action learning coach, how would you handle the following situation: The problem presented has a multitude of aspects…
Scenario: Insufficient Time
As an action learning coach, how would you handle the following situation : The problem presented is much bigger than…
Scenario: Puzzle
As an action learning coach, how would you handle the following situation: The presented problem is how do I update…
Scenario: Other Problem
As an action learning coach, how would you handle the following situation: The team is focusing on a problem in…
Scenario: Too Deep
As an action learning coach, how would you handle the following situation: In exploring deeper roots as to what the…
Scenario: Team work
As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper…
Scenario: Curious Questions
As an action learning coach, how would you handle the following situation: The participants are asking extraordinarily curious questions.

How can Action Learning build high-performance teams
Peter Cauwelier shares the keys to high-performance teams and shows concrete examples of how to measure and impact team psychological…

2018 Global Conference
Highlights from the WIAL Global Conference 2018 in Amersfoort, Netherlands

Action Learning and Design Thinking
How do Action Learning and Design Thinking support each other?

Action Learning Case Study: Constellation Energy
A case study of Action Learning. Changes over time.

Verieux (Vow) Mourillon WIAL Caribbean interview
Vow Mourillon talks about Action Learning on the occasion of the publication of his book Revitalizing the Caribbean with Action…

Optimizing the Power of Action Learning 3rd Edition
What's new in the 3rd edition og Optimizing the Power of Action Learning. There are new authors and plenty of…

What is Action Learning
Highlights from the WIAL USA 2017 conference where participants explain what Action Learning is.

10 tips for making Action Learning Successful
Highlights from Michael Marquardt coaching a session

Action Learning Demonstration
Highlights from Michael Marquardt coaching a session

Why Get Certified
Why is it important that Action Learning Coaches are certified?

Why Attend a Conference
WIAL conferences, whether they are local, regional, or global, bring Action Learning to life. Participants share the camaraderie of connecting…
Rikkyo University receives the WIAL Global award in the Academic Sector!
The Business Leadership Program at the College of Business (COB), Rikkyo University was awarded at the Action Learning Global Forum…
The Future IS Action Learning
BSN GRADUATION 2016 | SPEECH TWAN PAES MBA MALC During the BSN Graduation Ceremony Mr Twan Paes, one of our…
Scenario: Building Questions
As an action learning coach, how would you handle the following situation: The participants have asked some really powerful questions…
UWI Cave Hill Campus Harvard National Model United Nations Contingent
UWI Cave Hill Campus Harvard National Model United Nations Contingent As part of its pro bono efforts, WIAL Caribbean assisted…
Scenario: Conflicting Priorities
As an action learning coach, how would you handle the following situation: Part way through the session, one of the…
Scenario: The Race is On
As an action learning coach, how would you handle the following situation: The team races to consensus on the problem.…
Scenario: New Tool
As an action learning coach, how would you handle the following situation: You recently attending training and learned a new…
Scenario: Consensus
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario: My View
As an action learning coach, how would you handle the following situation: Hearing the initial statement of the problem you…
Scenario: Rabbit Hole
As an action learning coach, how would you handle the following situation: The team has gotten off track with their…
Scenario: One on One
As an action learning coach, how would you handle the following situation: A single team member is asking all the…
Scenario: Process Question
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms…
Scenario: Not Me
As an Action Learning Coach how would you handle the following situation: When the Problem Presenter (also the CEO) explains…
Casa da Criança de Santo Amaro (CCSA)
Children's House of Santo Amaro The Casa da Criança de Santo Amaro (CCSA) is a non-profit organization assisting children and…
Scenario: Process Question
As an action learning coach, how would you handle the following situation: A team member asks a process question. For…
Scenario: Repeat Behavior
As an action learning coach, how would you handle the following situation: The team decides they should be asking each…
Scenario: Coffee Break
As an action learning coach, how would you handle the following situation: A participant gets up from the group to…
Scenario: Catching Up
As an action learning coach, how would you handle the following situation: A team member isn’t participating. During the checkin…
Scenario: Facilitator
As an action learning coach, how would you handle the following situation: Someone decides they should start capturing what the…
Scenario: Presenting Problem
As an action learning coach, how would you handle the following situation: Someone asks the problem presenter – How does…
Scenario: Why
As an action learning coach, how would you handle the following situation: A participant asks another participant “why they asked…
Scenario: Please Explain
As an action learning coach, how would you handle the following situation: A participant asks another participant to explain what…

Optimizing the Power of Action Learning (3rd edition)
Third Edition of the field-defining book! by Michael Marquardt, Shannon Banks, Peter Cauwelier and Choon Seng Ng Originated by Reginald…
A Birthday Party with Meaning
A Birthday Party with Meaning What do you do when you reach a life milestone like your 30th birthday? Splurge…
Action Learning: “The Way Forward” for Cru Leadership
Action Learning: “The Way Forward” for Cru Leadership In December 2016, two exceptional non-profit organizations were chosen as recipients of…
A Breakthrough Solution to Reach 10,000 Children
A Breakthrough Solution to Reach 10,000 Children The First Tee is a US-based organization whose mission is to impact the…
Scenario: Smack
As an action learning coach, how would you handle the following situation: A participant ‘playfully’ hits another member on the…
Scenario: Relocating
As an action learning coach, how would you handle the following situation: The team decides it is too beautiful inside…
Scenario:Leg Stretch
As an action learning coach, how would you handle the following situation: A member stands during a session.
Scenario:Time Check
As an action learning coach, how would you handle the following situation: A member uses their phone to check the…
Scenario: New Information
As an action learning coach, how would you handle the following situation: The team decides to capture some of the…
Scenario: Inspiration
As an action learning coach, how would you handle the following situation: A participant responds to a question with –…
Scenario: Moving On
As an action learning coach, how would you handle the following situation: A participant asks a question of everyone and…
Scenario: Multiple Responses
As an action learning coach, how would you handle the following situation: Lots of statements are made in response to…
Scenario: PP Question
As an action learning coach, how would you handle the following situation: The problem presenter asks a question.
Scenario: TMI
As an action learning coach, how would you handle the following situation: A participant responds to the question they were…
Scenario: Closed Question
As an action learning coach, how would you handle the following situation: Early in the process a participant asks a…
Scenario; Open Says Me
As an action learning coach, how would you handle the following situation: A member responds to a closed question with…
Scenario: Fire
As an action learning coach, how would you handle the following situation: The fire alarm sounds.
Scenario: Old School
As an action learning coach, how would you handle the following situation: A member makes a particularly prejudicial remark. For…
Scenario: Nerve Hit
As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder…
Trevor Chua
The Healthcare Leadership College under MOH Holdings Pte Ltd used Action Learning as a foundation for the Activist for Change…
Scenario: Bad News
As an action learning coach, how would you handle the following situation: A member checks their voice mail during break…
Scenario: Enough is Enough
As an action learning coach, how would you handle the following situation: A member bangs their hands on the table…
Scenario: Nay Sayer
As an action learning coach, how would you handle the following situation: All of the team members agree on the…
Scenario: Changing Roles
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach.…
Scenario: Idiot
As an action learning coach, how would you handle the following situation: A member of the team asks another in…
Scenario: Wrap It Up
As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning…
Scenario: Random Ratings
As an action learning coach, how would you handle the following situation: Most of the members rate the team at…
Scenario: Finish Up
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to…
Scenario: No Offense
As an action learning coach, how would you handle the following situation: A team member says something very offensive –…
Scenario: Favorite Tool
As an action learning coach, how would you handle the following situation: Your favorite tool for diagraming a problem is…
Scenario: Pulling Rank
As an action learning coach, how would you handle the following situation: A higher ranking participant of the team decides…
Scenario: Sit Still
As an action learning coach, how would you handle the following situation: The teams members are locked to the table.…
Scenario: May I
As an action learning coach, how would you handle the following situation: You say “may I do a checkin?” amd…
Scenario: Exhuastion
As an action learning coach, how would you handle the following situation: You’ve been working many hours and the team…
Scenario: Silent Observer
As an action learning coach, how would you handle the following situation: A member if the team decides they know…
Scenario: Individual Issue
As an action learning coach, how would you handle the following situation: A member if the team doesn’t understand the…
Scenario: sponsorless
As an action learning coach, how would you handle the following situation: Your action learning group has met several times,…
Scenario: Redundant Actions
As an Action Learning Coach how would you handle the following situation: During the Single Problem Action Learning session, the…
Scenario:TMI
As an Action Learning Coach how would you handle the following situation: The team in a single problem action learning…
Scenario: Deliberate Distraction
As an Action Learning Coach how would you handle the following situation: What do you do as a coach when…
Scenario: Problem or Puzzle
As an Action Learning Coach how would you handle the following situation: The problem presented is outside the control or…
Scenario:Out of Control
As an Action Learning Coach how would you handle the following situation: The problem presented is outside the control or…
Scenario: Problem Shift
As an Action Learning Coach how would you handle the following situation: The team is shifting in their understanding of…
Scenario: Uninvited Guest
As an Action Learning Coach how would you handle the following situation: An animal – bird, monkey, or other –…
Scenario: Powerful Question
As an Action Learning Coach how would you handle the following situation: Someone asks a question that changes the depth…
Danny Caine
Eastern Caribbean Central Bank (ECCB) created a 9 month customized leadership development program to prepare its top managers to recreate…
Scenario: Forgotten skill
As an Action Learning Coach how would you handle the following situation: The problem presenter decides to test the team…
Scenario: True Leader
As an Action Learning Coach how would you handle the following situation: One of the participants does something that strongly…
Scenario: Different Opinion
As an Action Learning Coach how would you handle the following situation: You ask the team members how we are…
Frédéric Henin
Auchan Retail in Ukraine is undergoing important changes and management transformations. Looking for a methodology to support the change at…
Scenario: Testing team
As an Action Learning Coach how would you handle the following situation: The problem presenter decides to test the team…
Scenario: Question Question Question
As an Action Learning Coach how would you handle the following situation: A member asks a particularly energizing question, several…
Bill Thimmesh
The United States Department of Justice (DOJ) used Action Learning in 2016 to support six major projects, leading to breakthrough…
Scenario: Group Question
As an Action Learning Coach how would you handle the following situation: One of the participants asks a question of…
Scenario: Passing Notes
As an Action Learning Coach how would you handle the following situation: Someone walks in the room where the team…
Scenario: Presenter Question
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the…
Scenario: Firing Line
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the…
Scenario: Closed Question
As an Action Learning Coach how would you handle the following situation: During the last check-in the team agreed that…
Fatima Olaguer
RLC's Malls business unit embarked on a large scale leadership development program based on Action Learning. 17 Action Learning groups…
Scenario: Over the top
As an Action Learning Coach how would you handle the following situation: You are coaching a team inside a company.…
Faz Kamaruddin
For us in AirAsia, Action Learning has helped introduce the concept of learning and leadership competencies in a manner that…
Scenario: Side Conversation
As an Action Learning Coach how would you handle the following situation: As you are opening the session and you…
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem…
Hans Ploeg
Helmgras used Action Learning to create unity and connection between the teams of two recently merged schools. Nine team members…
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem…
Scenario: Silo-ed participants
As an Action Learning Coach how would you handle the following situation: Each member of the team is focused on…
Howard He
In 2015, our CEO led our executive team to discover the WIAL Action Learning methodology. Later, it was applied to…
Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching…
Scenario: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state…
Thitiwan Sinthunok
After I discovered the Action Learning process in a Foundations class, I immediately applied it with my MBA students. Each…
Scenario: Refusal to participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want…
Scenario: Eye lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when…
Qiao Hai
The top team of the recently merged company used Action Learning to deal with 5 company challenges, with the company…
Scenario: Quick Response
As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in…
Scenario: Consensus
As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on…

The WHY of Action Learning
Organizations that use Action Learning benefit in many aspects of their business. Why is Action Learning so special? The secret…
Scenario: Not asked
As an Action Learning Coach how would you handle the following situation: You ask the team – “What are we…
Sunil K
“The series of Action Learning sessions has helped me achieve the challenging business goals I had set in half the…
Scenario: Open Answer
As an Action Learning Coach how would you handle the following situation: You ask the team – “how are we…

Intro to Action Learning
How is Action Learning different from problem solving methods from the past? Dr. Bobbie DeLeon gives a brief introduction on…
Scenario: Butting In
As an Action Learning Coach how would you handle the following situation: Someone answers a question that was asked of…
Scenario: Self Conversation
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for…
Peter Lynch
Essilor deployed a worldwide leadership and team development initiative called Grow Your Team in 2015 with Action Learning as a…
Scenario: Limited Choice
As an Action Learning Coach how would you handle the following situation: Someone asks an open question, then follows it…
Scenario: Confirming thought
As an Action Learning Coach how would you handle the following situation: A participant makes a statement followed by –…

WIAL What is Action Learning?
Ever wonder what Action Learning is all about? This video will describe that process for you and provide a brief…

WIAL Learning Organization
To keep up with the ever changing industries, you need to have a team that is innovative and forward thinking.…
Scenario: Rapid Fire
As an Action Learning Coach how would you handle the following situation: Someone asks a series of questions without waiting…
Scenario: Non-leaders
As an Action Learning Coach how would you handle the following situation: Some members don’t see the need to practice…
Scenario: Coach Question
As an Action Learning Coach how would you handle the following situation: Some of the group members direct questions to…
Scenario: The Boss
As an Action Learning Coach how would you handle the following situation: One of the managers questioned the members about…
Scenario: Chit Chat
As an Action Learning Coach how would you handle the following situation: Two vocal members chit chatted more often with…

WIAL Breakthrough Problem Solving
Are your problem-solving meetings giving you problems? It's time for something new! Action Learning starts with discussing the root…

WIAL High Performing Teams
Are you dreaming of a high performance team? Action Learning changes the way teams think and operate, allowing them…

WIAL Leadership Development
How are you developing your leaders for tomorrow? Methods of the past do not continue to build upon your…
Scenario: Own World
As an Action Learning Coach how would you handle the following situation: Each member is focused on their own line…

Action Learning – A Powerful New Tool
US Department of Housing and Urban Development Office of Chief Information Officer Learning Sessions. Dr. Michael Marquardt explains Action…

Michael Marquardt Talks About Action Learning at UMBC By: Dr. Michael Marquardt
Learn how Action Learning is not only an effective problem solving process but also has been valuable to a growing…
Teaching IT Leaders How to Deliver Business Value
Presentation by: Cindy Phillips, Ph.D. Overview of a successful leadership program, with Action Learning as the centerpiece
Action Learning Hits the Bullseye
Presentation by: Cameron James How Action Learning is shaping both Strategy and Leaders at Target
Benny Madrid
“[the Action Learning program] was a great learning experience and the fact that we worked on a current business challenge…
Larry Washington
“In today’s fast-paced, highly competitive business world, having knowledgeable leaders at every level is our only true competitive advantage. We…
Peter Fargo
"Action Learning has played an important role in helping the Emerging Leaders Network of the U.S. Environmental Protection Agency to…
Dan Grady
"Last week was one of the best leadership development experiences I’ve been a part of at Microsoft; you and the…
Susan Mitnick
“The concepts identified in the Action Learning course made this one of the most powerful training sessions that I have…
Marc Spiotta
“I am privileged to have had an opportunity to bring a business challenge to the group - it was a…
Doug Park
“In two hours, I accomplished more through the action learning process than I would have achieved in six months.” Doug…
Peter Pribilla
“Building teams has become a key goal and achievement of Action Learning at Siemens. Action Learning has helped the company…
Gerald van Schaik
“Real progress in business is achieved only by corporations and individuals trying out creative ideas and making them work, by…
Practicing What We Preach
Presentation by: Gail Finger and Patricia Larsen Review of the two-year Action Learning project
Neuroscience of Motivation
Presentation by: Dr. Dean Mobbs and Walter McFarland Human motivation has been a key focus of organizational science for the…
Neuroscience and Action Learning
By: Walter Mcfarland and Dr. Bea Carson Presentation for The World Institute for Action Learning

Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask (New Edition)
Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask (New Edition) By Dr. Michael Marquardt…
THE NEUROSCIENCE OF LEADERSHIP
Presentation by: David Rock and Jeffrey Schwartz
When Action Learning Will Not Work
Presentation by: Arthur M. Freedman, MBA, Ph.D., MALC In your experience, what conditions, situations, or relationships result in a failure…

Leading Organizational Change Using Action Learning
Leading Organizational Change Using Action Learning By Arthur M. Freedman PhD and H. Skipton Leonard Ph Organizations in all sectors…
Great Solutions Through Action Learning: Success Every Time
Great Solutions Through Action Learning: Success Every Time By H. Skipton Leonard PhD and Arthur M. Freedman PhD This book…
Scenario: Out there
As an Action Learning Coach how would you handle the following situation: Several members are asking questions unrelated to the…
Scenario: Too Hot
As an Action Learning Coach how would you handle the following situation: Someone from the team gets up and turns…
Scenario: Brainstorming
As an Action Learning Coach how would you handle the following situation: The team feels they are at a point…
Scenario: Take charge
As an Action Learning Coach how would you handle the following situation: During the session someone jumps up to the…
Scenario: Taking Notes
As an Action Learning Coach how would you handle the following situation: During the session you realize no one is…
Scenario: Phone Rings
As an Action Learning Coach how would you handle the following situation: During the session a team member’s phone rings…
Scenario: Non-responsive
As an Action Learning Coach how would you handle the following situation: The members were enthusiastic to help the problem…
Scenario: Questions/Answers
As an Action Learning Coach how would you handle the following situation: During an intervention you ask “How are we…
Scenario: Assumed Rules
As an Action Learning Coach how would you handle the following situation: A participant says – “Wait. My question hasn’t…
Scenario: Oops
As an Action Learning Coach how would you handle the following situation: At the start of the session you ask…
Scenario: Unsolicited Advice
As an Action Learning Coach how would you handle the following situation: You ask a member of the team how…
Scenario: Story time
As an Action Learning Coach how would you handle the following situation: The problem presenter asks the team to suggest…
Scenario: Unkind Gesture
As an Action Learning Coach how would you handle the following situation: A member arrives to a three hour session…
Scenario: Too Slow
As an Action Learning Coach how would you handle the following situation: You are coaching a leadership development program with…
Scenario: Multiple Variables
As an Action Learning Coach how would you handle the following situation: The team is attempting to analyze the problem…
Scenario: Multiple Levels
As an Action Learning Coach how would you handle the following situation: Every time the team seems close to getting…
Scenario: Parody
From Tom Janiak As an Action Learning Coach how would you handle: In the first session, there is a lot…
Guest Authors Welcome
After you have a response post to this blog your status is changed to author. At that point you are…
Scenario: Overly Focused
As an Action Learning Coach how would you handle the following situation: The team is involved in generating a number…
Scenario: Problematic Problem Presenter
As an Action Learning Coach how would you handle the following situation: The problem presenter schedules a half hour meeting…
Scenario: Takeover
As an Action Learning Coach how would you handle the following situation: In the midst of a corporate problem that…
Scenario: Missing Participants
As an Action Learning Coach how would you handle the following situation: The team you are coaching is working on…
Scenario: Self Question
As an Action Learning Coach how would you handle the following situation: A member of the team asks you –…
Scenario: Broken Trust
As an Action Learning Coach how would you handle the following situation: You are doing a leadership development program with…
Scenario: Intervention timing
As an Action Learning Coach how would you handle the following situation: The group has been processing particularly well, but…
Scenario: Two Owners
As an Action Learning Coach how would you handle the following situation: You have two problem owners for your project.…
Scenario: Missing Action
As an Action Learning Coach how would you handle the following situation: A team member did not complete the tasks…
Scenario: Poignant Question
As an Action Learning Coach how would you handle the following situation: A particularly poignant question is asked. This is…
Scenario: Pre-existing Condition
As an Action Learning Coach how would you handle the following situation: Two team members were arguing in the hall…
Scenario: Low Energy
As an Action Learning Coach how would you handle the following situation: The team took a break less than 15…
Scenario: Coaches Advice
As an Action Learning Coach how would you handle the following situation: A team member asks if you have any…
Scenario: Obvious Question
As an Action Learning Coach how would you handle the following situation: Listening to the team you realize an obvious…
Scenario: Unavailable Member
As an Action Learning Coach how would you handle the following situation: Just prior to the beginning of the meeting,…
Scenario: Shifting Solution
As an action learning coach, how would you handle the following situation: The team has reach consensus on the problem…
Scenario: Door
As an action learning coach, how would you handle the following situation: At the start of the session a participant…
Scenario: Windows
As an action learning coach, how would you handle the following situation: The team is working on a porch with…
Scenario: Bathroom Break
As an action learning coach, how would you handle the following situation: The session has been going for a long…
Scenario: Going Through the Motions
As an action learning coach, how would you handle the following situation: The participants have been directed to participate in…
Scenario: Distrusting Culture
As an action learning coach, how would you handle the following situation: A year earlier there was a merger in…
Scenario: Arrogant Employee
As an action learning coach, how would you handle the following situation: The teams has been working on fleshing out…
Scenario: Laundry List
As an action learning coach, how would you handle the following situation: The team starts brainstorming some great solutions; stopping…
Scenario: Agreement
As an action learning coach, how would you handle the following situation: The team seems to be at consensus but…
Scenario: Leading Questions
As an action learning coach, how would you handle the following situation: A participant is convinced of the true nature…
Scenario: Repetitive Questions
As an action learning coach, how would you handle the following situation: The team is starting to ask the same…
Scenario: Deep Learning
As an action learning coach, how would you handle the following situation: When checking in with the team they have…
Scenario: Learnings
As an action learning coach, how would you handle the following situation: During the learning checkin the team has identified…
Scenario: Action Assistance
As an Action Learning coach, how would you handle the following situation: After the actions are defined the problem presenter…
Scenario: Action Refusal
As an action learning coach, how would you handle the following situation: A participant is asked to take an action…
Scenario: Missing Action
As an action learning coach, how would you handle the following situation: A participant shows up for a session and…
Scenario: Multiple Behaviors
As an action learning coach, how would you handle the following situation: At the end of the session, several participants…
Scenario: Missed Behavior
As an action learning coach, how would you handle the following situation: At the end of the session, a participant…
Scenario: Opposite Behavior
As an action learning coach, how would you handle the following situation: A participant does something in direct contradiction to…
Scenario: Leadership Behaviors
As an action learning coach, how would you handle the following situation: A participant does something that strongly exemplifies their…
Scenario: Clear Actions
As an action learning coach, how would you handle the following situation: The team has clearly reached consensus on the…
Scenario: Prioritized Problems
As an action learning coach, how would you handle the following situation: The organization has prioritized multiple problems for multiple…
Scenario: Multiple Problems
As an action learning coach, how would you handle the following situation: The problem presented has a multitude of aspects…
Scenario: Insufficient Time
As an action learning coach, how would you handle the following situation: The problem presented is much bigger than the…
Scenario: Puzzle
As an action learning coach, how would you handle the following situation: The presented problem is how do I update…
Scenario: Other Problem
As an action learning coach, how would you handle the following situation: The team is focusing on a problem in…
Scenario: Too Deep
As an action learning coach, how would you handle the following situation: In exploring deeper roots as to what the…
Scenario: Team Work
As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper…
Scenario: Curious Questions
As an action learning coach, how would you handle the following situation: The participants are asking extraordinarily curious questions.
Scenario: Team Work
As an action learning coach, how would you handle the following situation: The team is working extremely well. Exploring deeper…
Scenario: Building Questions
As an action learning coach, how would you handle the following situation: The participants have asked some really powerful questions…
Scenario: Conflicting Priorities
As an action learning coach, how would you handle the following situation: Part way through the session, one of the…
Scenario: The Race is On
As an action learning coach, how would you handle the following situation: The team races to consensus on the problem.…
Scenario: New Tool
As an action learning coach, how would you handle the following situation: You recently attending training and learned a new…
Scenario: Consensus
As an action learning coach, how would you handle the following situation: The team is having trouble coming to consensus.
Scenario:My View
As an action learning coach, how would you handle the following situation: Hearing the initial statement of the problem you…
Scenario: Rabbit Hole
As an action learning coach, how would you handle the following situation: The team has gotten off track with their…
Scenario: One on One
As an action learning coach, how would you handle the following situation: A single team member is asking all the…
Scenario: Body Language
As an action learning coach, how would you handle the following situation: Several team members are sitting with their arms…
Scenario: Process Question
As an action learning coach, how would you handle the following situation: A team member asks a process question. For…
Scenario: Repeat behavior
As an action learning coach, how would you handle the following situation: The team decides they should be asking each…
Scenario: Coffee Break
As an action learning coach, how would you handle the following situation: A participant gets up from the group to…
Scenario: Catching Up
As an action learning coach, how would you handle the following situation: A team member isn’t participating. During the checkin…
Scenario: Facilitator
As an action learning coach, how would you handle the following situation: Someone decides they should start capturing what the…
Scenario: Presenting Problem
As an action learning coach, how would you handle the following situation: Someone asks the problem presenter – How does…
Scenario: Why
As an action learning coach, how would you handle the following situation: A participant asks another participant “why they asked…
Scenario: Please explain
As an action learning coach, how would you handle the following situation: A participant asks another participant to explain what…
Scenario: Smack
As an action learning coach, how would you handle the following situation: A participant ‘playfully’ hits another member on the…
Scenario: Relocating
As an action learning coach, how would you handle the following situation: The team decides it is too beautiful inside…
Scenario: Leg Stretch
As an action learning coach, how would you handle the following situation: A member stands during a session.
Scenario: Time Check
As an action learning coach, how would you handle the following situation: A member uses their phone to check the…
Scenario: New Information
As an action learning coach, how would you handle the following situation: The team decides to capture some of the…
Scenario: Inspiration
As an action learning coach, how would you handle the following situation: A participant responds to a question with –…
Scenario: Moving On
As an action learning coach, how would you handle the following situation: A participant asks a question of everyone and…
Scenario: Multiple Responses
As an action learning coach, how would you handle the following situation: Lots of statements are made in response to…
Scenario: PP Question
As an action learning coach, how would you handle the following situation: The problem presenter asks a question.
Scenario: TMI
As an action learning coach, how would you handle the following situation: A participant responds to the question they were…
Scenario: Closed Question
As an action learning coach, how would you handle the following situation: Early in the process a participant asks a…
Scenario: Yes or No
As an action learning coach, how would you handle the following situation: A member responds to a closed question with…
Scenario: Old School
As an action learning coach, how would you handle the following situation: A member makes a particularly prejudicial remark. For…
Scenario: Nerve Hit
As an action learning coach, how would you handle the following situation: An extraordinarily deep question is asked. The responder…
Scenario: Bad News
As an action learning coach, how would you handle the following situation: A member checks their voice mail during break…
Scenario: Enough is Enough
As an action learning coach, how would you handle the following situation: A member bangs their hands on the table…
Scenario: Fire
As an action learning coach, how would you handle the following situation: The fire alarm sounds.
Scenario: Nay Sayer
As an action learning coach, how would you handle the following situation: All of the team members agree on the…
Scenario: Changing Roles
As an action learning coach, how would you handle the following situation: You have changed roles from participant to coach.…
Scenario: Idiot
As an action learning coach, how would you handle the following situation: A member of the team asks another in…
Scenario: Wrap It Up
As an action learning coach, how would you handle the following situation: You schedule 90 minutes for an Action Learning…
Scenario: Random Ratings
As an action learning coach, how would you handle the following situation: Most of the members rate the team at…
Scenario: Finish Up
As an action learning coach, how would you handle the following situation: The team wants the last 15 minutes to…
Scenario: No Offense
As an action learning coach, how would you handle the following situation: A team member says something very offensive –…
Scenario: Favorite Tool
As an action learning coach, how would you handle the following situation: Your favorite tool for diagraming a problem is…
Scenario: Pulling Rank
As an action learning coach, how would you handle the following situation: A higher ranking participant of the team decides…
Scenario: Sit still
As an action learning coach, how would you handle the following situation: The teams members are locked to the table.…
Scenario: May I?
As an action learning coach, how would you handle the following situation: You say “may I do a checkin?” and…
Scenario: Exhaustion
As an action learning coach, how would you handle the following situation: You’ve been working many hours and the team…
Scenario: Silent Observer
As an action learning coach, how would you handle the following situation: A member of the team decides they know…
Scenario: Individual Issue
As an action learning coach, how would you handle the following situation: A member of the team doesn’t understand the…
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: The team agreed to a 15 minute break,…
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem…
Scenario: Too Slow
As an Action Learning Coach how would you handle the following situation: You are coaching a leadership development program with…
Scenario: Multiple Variables
As an Action Learning Coach how would you handle the following situation: The team is attempting to analyze the problem…
Scenario: Multiple Levels
As an Action Learning Coach how would you handle the following situation: Every time the team seems close to getting…
Scenario: Overly Focused
As an Action Learning Coach how would you handle the following situation: The team is involved in generating a number…
Scenario: Problematic Problem Presenter
As an Action Learning Coach how would you handle the following situation: The problem presenter schedules a half hour meeting…
Scenario: Takeover
As an Action Learning Coach how would you handle the following situation: In the midst of a corporate problem that…
Scenario: Missing Participant
As an Action Learning Coach how would you handle the following situation: The team you are coaching is working on…
Scenario: Self Question
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for…
Scenario: Limiting Choice
As an Action Learning Coach how would you handle the following situation: Someone asks an open question, then follows it…
Scenario: Confirming Thought
As an Action Learning Coach how would you handle the following situation: A participant makes a statement followed by –…
Scenario: Rapid Fire
As an Action Learning Coach how would you handle the following situation: Someone asks a series of questions without waiting…
Scenario: Non-leaders
As an Action Learning Coach how would you handle the following situation: Some members don’t see the need to practice…
A set with 9 or more members
Has anyone encountered a situation with more than 8 people (say 10), all active in an AL set... If yes,…
Question asked in response to a question
I have encountered this in a session yesterday and I wonder if any one has some creative ideas.. As an Action…
Clowning Around
As an Action Learning Coach how would you handle the following situation: One team member begins to make fun of…
Outlining the problem in a SPAL
When working with a client on a business problem through action learning, I ask the sponsor or problem owner to…
Everybody takes the same action …
During the Single Problem Action Learning session, the coach reminds all team members a few times that they have to…
Deliberate Distraction
What do you do as a coach when a team member asks a question which is obviously in no way…
Sponsor answers questions … and doesn’t stop talking !
The team in a single problem action learning set asks questions to the sponsor (the boss), and in addition to…
Scenario: Problem or Puzzle
As an Action Learning Coach how would you handle the following situation: The problem presented is - I need to upgrade the…
Scenario: Out of Control
As an Action Learning Coach how would you handle the following situation: The problem presented is outside the control or…
Scenario: Problem Shift
As an Action Learning Coach how would you handle the following situation: The team is shifting in their understanding of…
Scenario: Uninvited Guest
As an Action Learning Coach how would you handle the following situation: An animal – bird, monkey, or other –…
Scenario: Powerful Question
As an Action Learning Coach how would you handle the following situation: Someone asks a question that changes the depth…
Scenario: Forgot Skill
As an Action Learning Coach how would you handle the following situation: The end of the session comes and someone…
Scenario: True Leader
As an Action Learning Coach how would you handle the following situation: One of the participants does something that strongly…
Scenario: Different Opinion
As an Action Learning Coach how would you handle the following situation: You ask the team members how we are…
Scenario: Testing Team
As an Action Learning Coach how would you handle the following situation: The problem presenter decides to test the team…
Scenario: Question Question Question
As an Action Learning Coach how would you handle the following situation: A member asks a particularly energizing question, several…
Scenario: Group Question
As an Action Learning Coach how would you handle the following situation: One of the participants asks a question of…
Scenario: Passing Notes
As an Action Learning Coach how would you handle the following situation: Someone walks in the room where the team…
Scenario: Presenter Questions
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the…
Scenario: Firing Line
As an Action Learning Coach how would you handle the following situation: All of the questions are directed at the…
Scenario: Closed Question
As an Action Learning Coach how would you handle the following situation: During the last check-in the team agreed that,…
Scenario: Over the top
As an Action Learning Coach how would you handle the following situation: The problem presenter is the owner of the…
Scenario: Side Conversation
As an Action Learning Coach how would you handle the following situation: As you are opening the session and reinforcing…
Scenario: Extended Break
As an Action Learning Coach how would you handle the following situation: The team agreed to a 15 minute break,…
Scenario: Solution Statements
As an Action Learning Coach how would you handle the following situation: When members of the team read their problem…
Scenario: Silo-ed Participants
As an Action Learning Coach how would you handle the following situation: Each member of the team is focused on…
Scenario: Eager Team Member
As an Action Learning Coach how would you handle the following situation: A member of the team you are coaching…
Scenarion: Long Problem Statement
As an Action Learning Coach how would you handle the following situation: You ask the problem presenter to briefly state…
Scenario: Self Conversation
As an Action Learning Coach how would you handle the following situation: Someone answers their own question, without waiting for…
Rambling “context” before a question is asked
As an action learning coach, how would you respond to the following situation: A group member provides quite a bit…
Scenario: Questions / Answers
As an Action Learning Coach how would you handle the following situation: During an intervention you ask “How are we…
Scenario: Assumed Rule
As an Action Learning Coach how would you handle the following situation: A participant says – “Wait. My question hasn’t…
Eager team member
A member of the team you are coaching insists on answering questions that are being directed to the Problem Presenter
Long problem statement
You ask the problem presenter to briefly state the problem but the person continues on for an inordinate period of…
Scenario: Problem Presenter Reiterates Exactly the Same Problem
What do you do as coach if the problem presenter brings along a pre-typed problem statement to use at the…
Who is the Leader?
As an Action Learning Coach how would you handle the following situation: The group was trying hard to identify a leader…
Scenario: Refusal to Participate
As an Action Learning Coach how would you handle the following situation: A member of the team does not want…
Scenario: Eye Lock
As an Action Learning Coach how would you handle the following situation: The problem presenter locks eyes with you when…
Scenario: Consensus
As an Action Learning Coach how would you handle the following situation: The team is having trouble reaching consensus on…
Scenario: Quick Response
As an Action Learning Coach how would you handle the following situation: Someone from the team mentions it hot in…
Scenario: Not Asked
As an Action Learning Coach how would you handle the following situation: You ask the team - "What are we…
Scenario: Open Answer
As an Action Learning Coach how would you handle the following situation: You ask the team - "how are we…
Scenario: Butting In
As an Action Learning Coach how would you handle the following situation: Someone answers a question that was asked of…
Scenario: Limiting Choice
As an Action Learning Coach how would you handle the following situation: Someone asks an open question, then follows it…
Scenario: Confirm Thought
As an Action Learning Coach how would you handle the following situation: Some makes a statement followed by – “do…
A Sub Group Pre-preparing Before a Session
Does anyone have any suggestions as to what to do with a sub group who really do not want to…
Scenario: Ring Ring
As an Action Learning Coach how would you handle the following situation: Team members are coming and going as they…
A Tired Team Lead
An Action Learning Team has met for several full-day sessions over several months working on a problem that is critical…
Final Action Learning Session
I have just run a final action learning session (after 5 sessions) and experienced the Final Action Learning Session script…
Scenario: Phone rings
As an Action Learning Coach how would you handle the following situation: During the session a team members phone rings…
Agreement on the problem
I'm new to this and still in training, but am wondering what happens when after the early stage of the first…
来自中国北京的问候
WIAL亚太区行动学习论坛即将于2011年11月20日在北京召开,感谢Skip博士ChoonSeng教练的大力支持,也感谢各位关注WIAL—Beijing成长的各位老师和朋友,希望本次论坛能够取得圆满成功。
Disgruntled Team Member
Over several sessions, one of the members has disappeared for long periods of time and/or is frequently on his blackberry.…
Problem Presenter Refused To Answer Questions
The members were enthusiastic to help the problem presenter and asked many good questions. However, the problem presenter commented it's…
Scenario:Intervention Timing
As an Action Learning Team Coach how would you handle the following situation: The group has been processing particularly well,…
Scenario: Two Owners
As an Action Learning Team Coach how would you handle the following situation: You have two problem owners for your…
Scenario: Coaches Advice
As an Action Learning Team Coach how would you handle the following situation: A team member asks if you have…
Scenario: Obvious Question
As an Action Learning Team Coach how would you handle the following situation: Listening to the team you realize an…
Scenario (Questions / Answers)
As an Action Learning Team Coach how would you handle the following situation: During an intervention you ask “How are…
Can a coach make too many interventions?
hi all I am wondering how you might determine if there is a point in a group, particularly a 1st…
Scenario: Rambling (Wo)Man
As an Action Learning Team Coach how would you handle the following situation: A participant asks the problem presenter a…
Scenario: Oops
As an Action Learning Team Coach how would you handle the following situation: At the start of the session you…
Scenario: Unavailable Member
As an Action Learning Team Coach how would you handle the following situation: Just prior to the beginning of the…
Scenario: Multiple Variables
As an Action Learning Team Coach how would you handle the following situation: The team is attempting to analyze the…
Scenario: Multiple Levels
As an Action Learning Team Coach how would you handle the following situation: Every time the team seems close to…
Scenario: Overly Focused
As an Action Learning Team Coach how would you handle the following situation: The team is involved in generating a…
Scenario: Problematic Problem Presenter
As an Action Learning Team Coach how would you handle the following situation: The problem presenter schedules a half hour…
Scenario: Self Question
As an Action Learning Team Coach how would you handle the following situation: A member of the team asks you…
Scenario: Broken Trust
As an Action Learning Team Coach how would you handle the following situation: You are doing a leadership development program…
Scenario: Intervention Timing
As an Action Learning Team Coach how would you handle the following situation: The group has been processing particularly well,…
Scenario: Two Owners
As an Action Learning Team Coach how would you handle the following situation: You have two problem owners for your…
Scenario: Missing Action
As an Action Learning Team Coach how would you handle the following situation: A team member did not complete the…
Scenario: Poignant Question
As an Action Learning Team Coach how would you handle the following situation: A particularly poignant question is asked. This…
Scenario: Pre-existing condition
As an Action Learning Team Coach how would you handle the following situation: Two team members were arguing in the…
Scenario: Low Energy
As an Action Learning Team Coach how would you handle the following situation: The team took a break less than…